Ok, yeah it depends on when your bill is sent out because we bill a month ahead if you forget to take it off and your bill is generated the day before you call to take it out, the regular price of 12.99 would be billed to your account. If you call to take it off the next day if the promo has expired then there would be the 5 trans fee for downgrading, and would cause a pro-rated amount on your bill, in that case it would be something like 11.28 or something. But that would appear on your next statment, not the current one that has already been generated. Usually the dates we give to call in and take it off are correct.