Genie Suddenly Reporting Internet Connection Too Slow for VOD

[MI_SAT]

My Genie is Suddenly Reporting Internet Connection Too Slow for VOD; all other features work fine.

- Whole house connection
- Other HD Recorder upstairs works fine with VOD (not too slow message).
- Checked all connections
- Internet network test reports all is good
- Called Techs and they said others are reporting, and they would call back in 3 days (don't believe that)

Any ideas?

Thanks

 

[kattheaunt]

I have an HR-22. Since the last update on the 24th I've been getting messages that I'm not connected to the Internet but I am. Weird. Never got that message before.

 

[Hutch1814]

I have an HR-22. Since the last update on the 24th I've been getting messages that I'm not connected to the Internet but I am. Weird. Never got that message before.

My HR22 in the play room is saying the same thing. However, I can access all my content from on demand and play pandora but my iPad wont connect to it and it says not connected to Internet when I run the test. Odd, I just noticed it this morning. Oh well

 

[kattheaunt]

My HR22 in the play room is saying the same thing. However, I can access all my content from on demand and play pandora but my iPad wont connect to it and it says not connected to Internet when I run the test. Odd, I just noticed it this morning. Oh well

I had not tried my iPad lately but just did and it won't connect either. Like you, I can access VOD. Strange.

 

[Hutch1814]

I had not tried my iPad lately but just did and it won't connect either. Like you, I can access VOD. Strange.

Both HR24's work fine, something with software on the 22 I think

 

[Liquidforce88]

Blast fact out on it. Known problem..

 

[Hutch1814]

Blast fact out on it. Known problem..

Shows you how often I check my company email