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angels said:
btw it's Palm Springs, CA
Click to expand...

Waivers in Palm Springs don't work like the rest of the country and the CSR's don't know the rules because they have not been told.

Quoted from here:
FR Doc 05-24080

``Notwithstanding any other provision of law, a satellite carrier may
not carry the signal of a television station into an adjacent local
market that is comprised of only a portion of a county, other than to
unserved households located in that county.'' In the NPRM, we said this
provision applies only to the DMAs of Palm Springs and Bakersfield,
because they are the only DMAs that appear to satisfy the definition.

This language effectively eliminates the granting of waivers by the local stations in Palm Springs.
 
LOL story sounds like you just made it up but W/E.
 
You obviously are new here if you started a whole thread dedicated to complaining about something a CSR said.... you learn after a while not to ever believe them - go back and look at some of the threads around the first launch of the new HD channels.

Doesn't make it right, but they are completely clueless and anything they say should be taken with a grain of salt, to say the least.
 
themilkman said:
LOL story sounds like you just made it up but W/E.
Click to expand...
It would sound false to someone who can't handle hearing the truth.But I'm not shocked by your responce,I could tell by your first post that what ever provider you have could never have any faults from time to time.D* is far from being saints,So is E* but atleast I can admit it!
 
ONUOsFan said:
Doesn't make it right, but they are completely clueless and anything they say should be taken with a grain of salt, to say the least.
Click to expand...
I know that,and you know that,and 95,000 people from Satellite guys know that. But what about the 15.9 million other D* customers? If you think that people should know better then to ask a CSR of the largest satellite provider in the USA because they give false information? That doesn't strike you as being a strange? I'd say something should change then.
 
Just for some clarification on this matter. Did all the local denial start this past summer or spring when Fox??? wasn't reaping windfalls from someone on the east coast watching a west coast channel? and cried because they were supposedly losing advertising revenue? or am I butting in a S>>> storm that has nothing to do with local denial. Second, what happens if you were to record the phone conversation and tell the CSR the conversation is being recorded. You are promised the world and you sign up for service. You have a recorded conversation of exactly what is promised and the end result does not match what you were promised or what you expected. Will D* or even E* make good what the CSR promised or will you be refunded and black listed?
I'm not trying to be a smart ass here but am curious why the locals are so adamant about blocking channels and what recourses do you have if you were promised the world?
 
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