H3 Booting

cpdretired

Supporting Founder
Supporting Founder
Dec 6, 2003
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Lemont, Il.
One of the Dish employees in this forum said plug your Hopper directly into the wall outlet. A surge protector has caused this issue in the past.
 

AZ.

SatelliteGuys Pro
Mar 26, 2011
897
239
crazy
You should try trouble shooting it....Unplug the OTA does it reboot still?.....Is cabinet to warm?...Thats a few ideas to start
 

KAB

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Sep 20, 2005
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Indy
I have tried these and it still only reboots when i am watching ota
Are you using an older single tuner or one of the new dual tuners? If it's an older single, that could be the problem.
 
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TomT127

SatelliteGuys Family
Apr 3, 2014
113
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Sugar Land, TX
I have had the same problem with my OTA (dual tuner). Just over the last month. It was fine the first 4 to 5 months that I had it. Mostly seems to happen when I'm playing back a recorded show.
I find it extremely hard to believe a surge protector could cause this. Besides I have always used a surge protector.
 
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Jim5506

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Oct 19, 2004
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Some surge protectors are very sensitive to minor fluctuations in voltage or small spikes and that can trigger the surge protector to shut down just long enough to reboot the Hopper.
 

DJ Lon

SatelliteGuys Pro
Nov 29, 2009
374
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Phoenix, AZ
My Hopper 3 has started rebooting while watching ota anyone else have this problem
Yes. Sometimes I'll get signal loss if a delivery truck drives or airplane and/or helicopter flies by the house and the Hopper sometimes freezes and then reboots on its own. This is a recent thing for me
 

ewindowman

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Dec 19, 2006
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I just hooked up ota and my hopper reboots every couple minutes. I was going to do away with locals maybe not .


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DISH Support

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DISH DIRT TEAM!
Jun 6, 2019
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Yes. Sometimes I'll get signal loss if a delivery truck drives or airplane and/or helicopter flies by the house and the Hopper sometimes freezes and then reboots on its own. This is a recent thing for me
This definitely isn't the viewing experience we want you having with our service. We're not able to collect account information, but, if you will reach out to our Chat department here: Request Rejected they would love to review your equipment to see what may be causing the frequent signal issues.
 

ewindowman

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Dec 19, 2006
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The reboot happens only on channels were there is low signal. I don’t mind the channel breaking up every once in awhile but the reboot is a pain you are down for several minutes.


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