Super Joey crashing?

AFWS

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Feb 9, 2020
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Anybody had the Super Joey constantly crashing/restarting? I noticed it will crash/restart when selecting a show on demand. Also, tested out the voice remote yesterday and it also crashed when selecting a show. Any idea why it’s doing this? The Hopper and Joeys don’t do this.
 

DISH Support

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Anybody had the Super Joey constantly crashing/restarting? I noticed it will crash/restart when selecting a show on demand. Also, tested out the voice remote yesterday and it also crashed when selecting a show. Any idea why it’s doing this? The Hopper and Joeys don’t do this.
With the Super Joey rebooting on its own like that, there could be an issue either with the tuners in the Super Joey or with the connections from the Hopper to the Super Joey. We would definitely want to look further into this with you to see which might be the cause. You can reach out to our technical chat support here for further assistance.
 
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JSheridan

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With the Super Joey rebooting on its own like that, there could be an issue either with the hard drive in the Super Joey or with the connections from the Hopper to the Super Joey. We would definitely want to look further into this with you to see which might be the cause. You can reach out to our technical chat support here for further assistance.
Hard drive in the Super Joey?!? I don't think so.
 

remzi777

Well-Known SatelliteGuys Member
Oct 24, 2012
29
9
Texas
Something is causing trouble with the Super Joey when it uses an internet feature of the Hopper system.
 

remzi777

Well-Known SatelliteGuys Member
Oct 24, 2012
29
9
Texas
In the OPs description, the Super Joey crashed when trying to do a feature which requires internet. Maybe reset the internet connection to the Hopper? Let it bridge to super/Joeys again?
 

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