H3 EHD lists upcoming airings instead of recordings on EHD and often won't recognize EHD is connected after reboot

Advertisements
Thanks JohnGalt1234 - That's interesting. I wonder are the Boot Strap versions different between a Hopper 3 only and a Hopper 3 with Hopper Plus setup as I have the later. I guess when charlesrshell is able to since he has both setups, he can do the test. Unless the bootstrap version is tied to when the specific Hopper 3 is manufactured, in my case, mines is from February 2016 when it was installed.

At least Google Search AI is saying the bootstrap version will never change and unique to each Hopper 3.

View attachment 194853

This is probably why different people seem to either have the issue or they don't because the bootstrap code could also be tied to the hardware revision and
components other than the internal HD.
The image I just sent for master H3 is on hopper+., casino is not but both Vs and bootstraps are the same.
 
  • Like
Reactions: charlesrshell
JohnGalt1234 - So you basically have 2 Hopper 3's. The CasinoH3 is the one that is Hopper 3 only while Master Bedroom is a Hopper 3 with Hopper Plus setup.
Master Bedroom uses Android TV (ATV) software so the DISH part is actually a app and will behave differently as you can probably tell the Guide's are different on the Master Bedroom which will resemble the same guide used on other ATV devices such as the Joey 4 and Wireless Joey 4. If I am correct, the CasinoH3 is the one with the problem since you did say the one dated 09/05/2026 is the naughty one while 08/15/2026 named Master Bedroom is the nice one. Usually I would expect the CasinoH3 to be the one without the problem because it's Hopper 3 only and Master Bedroom would be the one with problems because it has the Hopper Plus involved. That is why they behave differently because CasinoH3 is running the native Hopper 3 software while Master Bedroom is running the Android TV software and also it runs a app called DISH known as package com.dish.atv.launcher, the version for mines is P15403 2026100917 so it's probably the same version as the Hopper Plus software version with the date of October 9, 2026, not sure what the 17 means except maybe revision 17?

This explains it better than I can. Sorry, had to take all the ads out.

1792279578261.webp
 
  • Like
Reactions: charlesrshell
JohnGalt1234 - So you basically have 2 Hopper 3's. The CasinoH3 is the one that is Hopper 3 only while Master Bedroom is a Hopper 3 with Hopper Plus setup.
Master Bedroom uses Android TV (ATV) software so the DISH part is actually a app and will behave differently as you can probably tell the Guide's are different on the Master Bedroom which will resemble the same guide used on other ATV devices such as the Joey 4 and Wireless Joey 4. If I am correct, the CasinoH3 is the one with the problem since you did say the one dated 09/05/2026 is the naughty one while 08/15/2026 named Master Bedroom is the nice one. Usually I would expect the CasinoH3 to be the one without the problem because it's Hopper 3 only and Master Bedroom would be the one with problems because it has the Hopper Plus involved. That is why they behave differently because CasinoH3 is running the native Hopper 3 software while Master Bedroom is running the Android TV software and also it runs a app called DISH known as package com.dish.atv.launcher, the version for mines is P15403 2026100917 so it's probably the same version as the Hopper Plus software version with the date of October 9, 2026, not sure what the 17 means except maybe revision 17?

This explains it better than I can. Sorry, had to take all the ads out.

View attachment 194857
As I understand it, the android is just the display signal from the hopper+. I can disconnect the H+ and plug the hdmi directly into the master hopper3.
 
  • Like
Reactions: charlesrshell
As I understand it, the android is just the display signal from the hopper+. I can disconnect the H+ and plug the hdmi directly into the master hopper3.
It is not just a display signal as explained above. When you have the Hopper+ connected, it uses Android TV for pretty much everything except for the satellite signal which is why it uses the DISH app for the standard Hopper 3 functions. But that should not matter because in your case, CasinoH3 is the Hopper 3 with the EHD which is what you call the naughty one based on the dates you mentioned and Master Bedroom which has the Hopper Plus connected to the Hopper 3 that does not have the problem. So one way to test the theory is disconnect the Hopper Plus from that Hopper 3 and then use the EHD's connected to CasinoH3 currently to see if the same issue exists. That way you will know if the problem is there without a Hopper Plus connected or if CasinoH3 is just a bad hopper to begin with.

Normally when you disconnect the Hopper Plus, it will be 30 minutes or more before you can use the Hopper 3 again.

What you want to do is:
hold the POWER button in, not the red reset button, for about 45 seconds or so while disconnecting the power to the Plus and moving the HDMI cable and it will reboot to the normal Hopper only immediately.
 
  • Like
Reactions: charlesrshell
Yes, I have only two online at a time.
One comes online; the other consistently won't. Also, when I connect the EHD, the USB Detected status light on the EHD itself changes from Red to Green. But the Hopper (713) does not start the EHD read process. The light changes to indicate that the EHD has detected a valid USB cable, but the Hopper does not recognize it.
 

DISH Hopper 3 Software Version 713 Is Out