Hard to describe Hopper problem - now with video.

DW7000

Member
Sep 30, 2013
6
1
Denver, CO
Hi!

I tried to explain this problem I've been having yesterday, but it's hard to explain in writing. The glitch just happened yet again, so I thought I would record it to show you guys. This is a brand new Hopper with Sling I just received as a replacement, as my previous Hopper's HDD failed.

 
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SandFarmer

SatelliteGuys Pro
Mar 21, 2009
1,561
848
The Beach.
I've reported this same behavior several times. At least your picture came back. I have to do a front panel Red Button Reset. This and the 1am "unannounced", "uncontrollable" nightly reset/update. Just a few in many . . .
 

ERSanders

SatelliteGuys Pro
Mar 3, 2004
447
103
Fairport, NY
I had similar problems. Screen went blank, then nothing worked... channel up/down, DVR functions. Had to reboot or, if I waited the H3 auto rebooted. Solution was a H3 replacement with all the B.S. that causes.
20160501_090810.jpg

With the replacement I've had only one event... screen freeze with sound continuing, then the left side of picture went to a vertical blind effect in green. Auto reboot again fixed the issue. Early adopter issues!
 

DW7000

Member
Sep 30, 2013
6
1
Denver, CO
In case anyone is curious about the resolution of this, I ended up getting in touch with StephenH of the DIRT team. He was super helpful. I found out that I was eligible for an upgrade from HWS to H3, so I'm just going to go that route, rather than get another replacement HWS.
 

navychop

Reunite Pangea! Stop overfishing Panthalassa!
Pub Member / Supporter
Lifetime Supporter
Jul 20, 2005
62,626
31,070
Northern VA
This reminds me of a James Bond scene where he is taking off in a helicopter and there's a priest giving him a "final" blessing.
 

Netflix on 4k Joey.....

Unable to create a daily manual recording schedule on Hopper3

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