Having issues with HR44 communicating with clients.

[iowadirectvguy]

Installed an hr44 at a guys house last friday. he only had one tv so i put the main genie at his tv and the clients in the bedroom where he wanted them. On both clients they showed a green light on the network. I left instructions for him to pair his clients. Well its coming back saying there is interference and not passing the MOCA test. He is hooked up to a SWM 32 and has his own SWM port. Never had this error ever. We swapped out the genie thinking that is it and its not. Any help would be appreciated .

 

[Zashel]

so all of the clients are connected to a single splitter from a single SWM port on the 32 yes? if thats the case, your customer has shiesty cable and/or connectors. check wall plates to make sure he has good fittings (DTV approved) with the orange barrels and make sure there is no RG59 wire being used.

 

[Claude Greiner]

But the clients since they are using the 600 MHz spectrum should work on crappy cable.

I would see if the cable tones out. There is probably a splitter or something hidden in the walls

 

[Zashel]

But the clients since they are using the 600 MHz spectrum should work on crappy cable.

I would see if the cable tones out. There is probably a splitter or something hidden in the walls

not that i take this as gospel by any means, but i thought i remember reading on here that the strength of the moca signal was alot higher then the normal OTA broadcast. i could have imagined that bit though.

but yea, splitters are a real possibility too.

 

[Claude Greiner]

Just the 600 MHz spectrum alone your going to have less loss than 2.2 ghz