HBO-problem--gods and generals

rang1995

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Sep 30, 2003
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Sorry to say while watching gods and generals (i know how can i do that) about 1 hour into it 6:45 EST started loosing sound every 15 -20 seconds then a few seconds later sound but a split second BLACK screen (no dvi just a RPT using comp)..hate to say became unwatchable and had to switch to hbo on D* on my smaller set..hope someone at the uplink see's and hears this
 

rang1995

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By the way this is the first time i have gotten upset..When you settle in to try to watch a 4:30 hour tedious movie in a commfy chair and have to forsake it because of technical problems..well..still love VOOM ,but just went down a notch..anyone else (if there is anyone watching this) notice??it's now 7:17 est and i switched sets so i do not know if it's still happening but 15 mins was all i could take
 

squicken

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Mar 24, 2004
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Just watched a little to see what you're saying. Audio drops out 3 times per minute. Terible. No picture problem, though.
 

rang1995

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Thanks Cyuhnke..at least i know it isnt just me someone should get on it.How am i going to sit thru that again..i had sound drop outs followed a few seconds later by a BLACK screen (but sound was there) then ok then the cycle again..just trying to post this for VOOMS sake so they can monitor the problem and coorect it
 

rang1995

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Ok just a thought here, while watching this on HBO on D* sd.i notice it looks pretty crappy(that compressed digital artifact look) worse then normal for HBO.MAYBE it's the source material..i don't know if it's different for HD on VOOM but if, and i say IF this comes from a dvd source and (a 4:40 hr movie had to be compressssssssed to make it on 2 discs)maybe that's why the problems showing up in different ways..need an engineer to help here
 

Sean Mota

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Sep 8, 2003
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Rang,

I just checked E* and V* in both it seems like the movie transfer itself was a crappy transfer. However, on V* I am experiencing sound drop (constantly), picture break ups, etc.
 

n0qcu

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Sep 7, 2003
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I just checked, Audio & video drop outs also on VOOM HBO HD (SD is good)
HBO HD on E* is good its a VOOM problem.
 

Sean Mota

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Sep 8, 2003
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For a movie that is as recent as this one. This is a bad job on HBO for doing such a bad job. It is grainy all over the place. It looks more like an upconvert.
 

rang1995

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Sep 30, 2003
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Thanks all for the response...and this is a positive, for since Voom monitors this it helps them find and figure out problems...also makes one feel better that it's not just their problem..it's too bad because even though long tedious and a little booring ,but interesting.would like nice in HD and DD5.1
 

JaydeeD

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Nov 30, 2003
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Also happening on Starz HD East, but is better now

It was just as bad as the HBO feed for a while, constant sound drops and then picture drop
 

marty2112

SatelliteGuys Family
May 1, 2004
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Long Island, NY
Thanks for the insight. The Voom Monitoring folks didnt see anything on HBOHD or Starz!. I asked them to keep an extra eye on it and page me if there is any noticable problems.
 

shelly

SatelliteGuys Pro
Sep 19, 2003
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My HBO E seemed fine but I tried to watch a movie on HBO W from 4-5:30 pacific time (just before Gods and Generals) and experienced the same blackouts, audio dropouts et al and could not watch. I finished the movbie on HBO sd.

This seemed to happen about a month ago on West feeds. Let's hope we're not going backwards as the picture quality has been great of late.

BTW, my signal quality and power for HBO W at the time was 96, 95 with s/n of 15.50.

Shelly
 

ram1220

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Apr 14, 2004
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Allen, Texas
I did call Voom and reported it to a tech. He turned to 201 and then to 202 and said he was seeing the same problems. He said he would notify someone to fix it. I tried to watch the movie too and gave up on it. My signal strength was 94.

Bob
 

GadgetRick

SatelliteGuys Pro
Apr 11, 2004
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Near NYC
Same problem

I saw the same thing last night. I was planning on watching it but couldn't. It was also on the HBO West feed. Quite annoying... I hope they've fixed it?

The Rickster
 

rang1995

Thread Starter
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Sep 30, 2003
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Bergen co NJ
Strange the uplink facility didnt see this..could that mean maybe something is different there vs Home..that could be the problem
 

eschu97611

SatelliteGuys Pro
Mar 4, 2004
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L.A. CA
Many micro-stuuters on HBO East-Sopranos tonight-had to switch to D* feed


-ho hum





-so many channels yet so many problems Voom-lol
 
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