HD cable box keeps turning off

[ZR1Dave]

Hi Guys , I am trying to hook up my HDtV. I am using the pace DC551P box and a sony KDS 60A2000 tv. When its all hooked up using the hdmi, the box after turning it on turns off. It then will not turn back on , not w/remote or by pressing the power button on the box. The circle stays red. Now here is whats wierd. When I test the box w/just power to it no other connections, it stays on. The light remains green. Please advise.

 

[terryfoster]

You may want to try using the component output from the STB to see if that also corrects the problem. It sounds like some sort of HDCP problem when using the HDMI connection. You can try unplugging the STB for some time, connecting the HDMI cable with the TV off, plugging the STB into the wall, turning on the STB, and then turning on the TV to see if that corrects the HDCP problem.

If that still doesn't work you may need a new STB.

 

[ZR1Dave]

thanks Terry, I went and got a new box from TWC. Hopefully this will work out.