HD Essentials - Includes ScienceHD or not?

uhf

uhf

Thread Starter
SatelliteGuys Family
Sep 28, 2006
59
0
Iowa
The Dish website indicates that if I have the Dish HD Essentials package with AT250 I will receive ScienceHD and NatGeoHD, but I do not. Dish Network says those channels are only in the $20 HD Package.

I've contacted the executive resolution department several times and they are not budging on this, they insist that that Science, Nat Geo, Tennis, etc are not included in the Essential package.

Anyone else with AT250 seeing these channels?
 
Weezknight

Weezknight

SatelliteGuys Pro
Jan 10, 2006
628
0
Philly 'Burbs, PA
The Dish website indicates that if I have the Dish HD Essentials package with AT250 I will receive ScienceHD and NatGeoHD, but I do not. Dish Network says those channels are only in the $20 HD Package.

I've contacted the executive resolution department several times and they are not budging on this, they insist that that Science, Nat Geo, Tennis, etc are not included in the Essential package.

Anyone else with AT250 seeing these channels?

Send an email to the ceo address and let them know. I currently have AT250 + HD Essentials and I do get the channels that you mentioned.
 
J

JrC

SatelliteGuys Pro
Pub Member / Supporter
Jan 6, 2006
187
2
HowlerVille, MI
If you were to believe the Dish Network Web site the AT250 + DishHD Essentials includes:

Tennis Channel
Bio.HD
Hallmark HD
Golf Channel HD
VS HD
Science HD
Nation Geographic HD

Direct them to there own web page.
 
uhf

uhf

Thread Starter
SatelliteGuys Family
Sep 28, 2006
59
0
Iowa
Send an email to the ceo address and let them know. I currently have AT250 + HD Essentials and I do get the channels that you mentioned.

Done that. It was someone from the ceo address that told me the channels aren't included. The same person there had helped me before with a problem and was great about it, so I thought for sure she would get it fixed for me. No such luck. So far :mad:
 
W

wonko

SatelliteGuys Pro
Jun 12, 2007
205
1
Done that. It was someone from the ceo address that told me the channels aren't included. The same person there had helped me before with a problem and was great about it, so I thought for sure she would get it fixed for me. No such luck. So far :mad:

Direct them to their publicly viewable web page, and ask them to take care of it. If not, tell them you'll be contacting your state's AG and the FTC regarding false advertising.
 
RandallA

RandallA

Supporting Founder
Supporting Founder
Dec 13, 2004
10,556
68
San Francisco Bay Area
Send them this picture from their website. It clearly shows AT250 + HD Essential includes those channels you want.
 

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Skyhi

Skyhi

Pub Member / Supporter
Pub Member / Supporter
Sep 29, 2007
3,518
23
NE Ohio
When I upgraded to AT250, these two HD channels were missing.....after about an hour on the phone with 3 different people, they were finally added.
 
K

kvnfl

SatelliteGuys Pro
Feb 19, 2008
531
0
SWFL
There was a previous post warning against downgrading, because the poster lost channels. After many calls and emails a CSR discovered that the poster was not only downgraded from HD Ultimate to HD Essential, but also downgraded from AT250 to AT200. Ask the CSR to confirm your base package.
 
riffjim4069

riffjim4069

SatelliteGuys Master
Supporting Founder
Apr 7, 2004
35,241
312
SatelliteGuystonfieldville, U.S.A.
The last time I checked, E* offers zero (0) HD channels in their DishHD-Lite programming packages. I would highly recommend OTA, DirecTV, FiOS or Cable if you're looking for HD content.
 
Weezknight

Weezknight

SatelliteGuys Pro
Jan 10, 2006
628
0
Philly 'Burbs, PA
The last time I checked, E* offers zero (0) HD channels in their DishHD-Lite programming packages. I would highly recommend OTA, DirecTV, FiOS or Cable if you're looking for HD content.

I normally don't post about stuff like this, but, given the OP's original question, this HAS to be considered trolling.
 
wolfjc

wolfjc

SatelliteGuys Pro
Apr 23, 2006
677
0
Cincinnati
The last time I checked, E* offers zero (0) HD channels in their DishHD-Lite programming packages. I would highly recommend OTA, DirecTV, FiOS or Cable if you're looking for HD content.

What are you talking about?
I downgraded to HD Essential and I have AT 250 and I have ALL the HD channels that are listed on the web site.
 
kstuart

kstuart

SatelliteGuys Master
Nov 5, 2006
5,206
0
Northern California
What are you talking about?
I downgraded to HD Essential and I have AT 250 and I have ALL the HD channels that are listed on the web site.

He is referring to the widespread Pop Science myth that "HD" is defined by resolution.

Of course, that ignores the fact that programming he and his fellow pseudo-technologists call "stunning HD" was recorded for Discovery HD Theater on 1440x1080 cameras:
HDCAM, introduced in 1997, is an HD version of Digital Betacam, using an 8-bit DCT compressed 3:1:1 recording, in 1080i-compatible downsampled resolution of 1440×1080, and adding 24p and 23.976 PsF modes to later models. The HDCAM codec uses non-square pixels and as such the recorded 1440×1080 content is upsampled to 1920×1080 on playback. The recorded video bitrate is 144 Mbit/s
 

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