HD GUI DVR Issue/Problem?

[PMKS]

My 2+ year old HR22-100 took the HD GUI update just fine and had been working great.

But found out this evening that I can't record and watch another channel at the same time, or record two shows at the same time.

System check shows that both tuners have a 90+ signal on both, anyone else heard of this issue?

Kinda po'd , will wait till later on to call DirecTV.....

 

[Mr Tony]

did you try a reboot?

Both my R22's work fine after the software upgrade

 

[jdspencer]

I'd try a restart of the DVR and then go to your online account and have it reauthroized.

BTW, what dish/LNB combination do you have?

 

[PMKS]

did you try a reboot?

Both my R22's work fine after the software upgrade

Yes, did two reboots already

I'd try a restart of the DVR and then go to your online account and have it reauthroized.

BTW, what dish/LNB combination do you have?

SL5 Regular LNB, slimeline Dish, no multi-switch. 2 of 4 wires from LNB to groundblock to HD DVR. Could I have a bad BBC module? How do I test them? My H23-600 doesn't have one for me to swap out and trouble-shoot

 

[Mr Tony]

try to record 2 SD channels. You wouldnt need the BBC's for SD channels.

 

[Mikewj50]

Did you force a software download in the receiver?