HD Upgrade in Detroit (5 LNB)

[aristotlewilde]

I am on the line with D* right now setting an appointment for upgrade. They are telling me it is a $99 charge. Is this normal?

I know I can always call back in 20 minutes and get a credit if need be.

 

[n2deephd]

Upgrade is FREE !!

I got my upgrade free with a 2 year commitment, that was a 5 Lnb Dish and 2 H20 boxes just call cus install support 888-355-7530. Please only talk to this Dept. The rest on them don't have a clue

 

[cypher]

I didn't call any "special" number. but te agent on the phone said $99 and I said "I thought it was free for existing HD customers". He said, "oh yeah, I see that rate on the bottom of my page, sorry."...it was free install, 2 year commitment...AND, it has been working GREAT for me ever since.

 

[hdtvtechno]

I got my upgrade free with a 2 year commitment, that was a 5 Lnb Dish and 2 H20 boxes just call cus install support 888-355-7530. Please only talk to this Dept. The rest on them don't have a clue

Did you get to keep your old receivers ?

 

[sequoiadean]

I ordered an upgrade for next week, and was told I'd have to give them my old receiver as part of the upgrade.

But, due to the fact that it's not possible to carry OTA signal and sat signals on the same cable, and use a diplexer to split out at the box, I'm thinking I'll cancel the upgrade for now.

 

[n2deephd]

Did you get to keep your old receivers ?

Yes I did and I am planning to sell them on Ebay. Directv asured me they could still be used!!

 

[hdtvtechno]

Yes I did and I am planning to sell them on Ebay. Directv asured me they could still be used!!

i assume you are in detriot ?

 

[slowmo44]

I had my install yesterday, and was told that they would take the box. When Michigan Microtech came, they said the old box was mine to do with as I please. I will be putting it on e-bay sometime today.

 

[hdtvtechno]

I had my install yesterday, and was told that they would take the box. When Michigan Microtech came, they said the old box was mine to do with as I please. I will be putting it on e-bay sometime today.

What number did you call at directv & who did you speak with ?

I guess theres are alot of lurkers on this site
your first post since may

Anyway to SatelliteGuys

 

[aristotlewilde]

Called the number above and got the song and dance twice. Finally got frustrated and gave up. I was informed by the CSR that there'd be a $200 rebate with the H20. Is this correct??

 

[mominee]

I'm sooooooooooooo lucky..................... It took me 10 phone calls to the big "D", three supervisors and three different contractors over a 5 week span to get a 5lnb dish installed. Had the H20 all along but not the 5lnb. Now I got it all. What an expereince.

 

[hdtvtechno]

I was informed by the CSR that there'd be a $200 rebate with the H20. Is this correct??

Yes , but you download it from the directv website, i lost the link, hope someone else will have it, and post it