Two weeks ago, I purchased a new HDTV (Sony KV-34HS510 direct-view) system and switched from D* to E* to take advantage of their offer of a free 811. After the installer hooked me up with the supplied component cables, the system looked great: crystal clear picture, vivid colors.
Unfortunately, I could not leave well enough alone. After reading various posts on this and other boards, I decided to switch to a DV-I connection. I bought a Monster cable, hooked it up and was disappointed to find that, although the resulting picture was slightly sharper, it also suffered from a faint flickering (alternating bands of bright and dim moving diagonally across the screen).
Disappointed in the result, I unhooked the DV-I, exchanged it for a set of high-end component cables and hooked those up. The resulting picture appeared quite grainy, particularly in the background when the camera panned - a sort of fine pixelation. I decided to switch back to the original stock component cables, but the problem remained.
Here's where it gets real wierd. I called E* and was told it was probably a fault in the 811 unit. They sent me a new (rebuilt) one, but the problem was still there. They spent an hour having me try different dish settings and checking signal strength (all of which was fine). Still there.
This weekend, they sent out a field tech who replaced the connectors on the TV side of the satellite cable. It appeared to help a little bit, but the picture was still nowhere near as sharp as it originally had been. The tech said he was stumped and left acknowledging he could not fix the problem. Now they are sending me yet another 811 unit.
Has anybody else experienced this sort of problem? Does anybody have any idea what could be causing it? And, most importantly, does anybody have a solution?
Unfortunately, I could not leave well enough alone. After reading various posts on this and other boards, I decided to switch to a DV-I connection. I bought a Monster cable, hooked it up and was disappointed to find that, although the resulting picture was slightly sharper, it also suffered from a faint flickering (alternating bands of bright and dim moving diagonally across the screen).
Disappointed in the result, I unhooked the DV-I, exchanged it for a set of high-end component cables and hooked those up. The resulting picture appeared quite grainy, particularly in the background when the camera panned - a sort of fine pixelation. I decided to switch back to the original stock component cables, but the problem remained.
Here's where it gets real wierd. I called E* and was told it was probably a fault in the 811 unit. They sent me a new (rebuilt) one, but the problem was still there. They spent an hour having me try different dish settings and checking signal strength (all of which was fine). Still there.
This weekend, they sent out a field tech who replaced the connectors on the TV side of the satellite cable. It appeared to help a little bit, but the picture was still nowhere near as sharp as it originally had been. The tech said he was stumped and left acknowledging he could not fix the problem. Now they are sending me yet another 811 unit.
Has anybody else experienced this sort of problem? Does anybody have any idea what could be causing it? And, most importantly, does anybody have a solution?
