Hopper and Joey installation

[francjam]

Recently moved my Hopper and Joey from a professional installation DPP1000 and did a self installation with a DPP44 switch and DP LNB
I believe I am using only two satellite feeds and no Ethernet connection
My problem is after awhile my hopper keeps doing the check switch and it never has tuner 3
My Joey wont connect to the hopper either or when it does it cant auto connect
Any suggestions on what to do?

 

[Bobby]

Do you have a node in your setup? You need that node, and two coaxes from the dish to the node to get all 3 tuners.... and you need that node to get the Joey to talk to the Hopper... Hopper/Joey setups are different than the conventional setups you are used to.

 

[Scherrman]

Are you using the proper dish antenna with LNB?

 

[francjam]

Yes I do have the Node but I get Tuner 1 and 2 but not three, its all detected in Hopper and Joey, they are seeing each other but don't seem to be communicating well

 

[GaryPen]

Yes I do have the Node but I get Tuner 1 and 2 but not three, its all detected in Hopper and Joey, they are seeing each other but don't seem to be communicating well

Try using DPP44 output 1 for the power supply only, and ports 2 and 3 to the node, if you haven't already done so.

Also, double check that you have the Hopper (host) and Joey (client) connected to the correct ports from the node.

Finally, recheck your cables and connectors. If you terminated the cables yourself, double-check that the connectors are secure to the cable-ends, that no little strands from the ground/shield are shorting to the center conductor, and that everything is tight at the LNB, switch, node, and receivers. Old barre's can also cause problems, fyi.

 

[GaryPen]

One other thing I forgot: You could have a bad node. IIRC, there was a bad batch at the beginning. Lots of people complaining in forums. (Although, it may have been a temperature-related issue.)

 

[osumike]

I've seen plenty of issues because there are open ports in the system. On that 44 switch, you most likely have 6-7 ports that aren't terminated properly. Having those open will "leak" moca signal and cause the joey to not communicate with the hopper.

 

[francjam]

Thanks guys, how do you terminate the open ports on the DPP44 switch ? Will change the old barrel ends Gareypen thanks...What if I dont have a power suppy for the switch Garypen, is that a problem?

 

[osumike]

Yes, no power supply for the 44 switch means there's not enough juice running back to power the lnb. To terminate the open ports, they look like little silver nipples, and the have a stinger in them. I'll post a pic of one.

 

[osumike]

This is what you need to properly terminate any open ports in a hopper system.

 

[osumike]

I setup a downloading station in our shop, to pre download receivers for our techs. I have a 1000.2wa feeding four 44 switches and two duo nodes. It wasn't working right until I capped off EVERY open port on every switch and both nodes.

 

[osumike]

Here

 

[charlesrshell]

Here

Nice job.

 

[MikeD-C05]

Here

All those switches...........I bet DISH loves customers like you .

 

[Jim5506]

I think he's a dealer.

 

[3HaloODST]

Here

Why are there two power inserters on that one switch?

Also, did you have to cap off port 4 of every switch too?

 

[osumike]

Why are there two power inserters on that one switch?

Also, did you have to cap off port 4 of every switch too?

There's not, I only have one PI on each switch. And yes, I took that picture before I did it, but ALL open ports are capped off.

 

[osumike]

I think he's a dealer.

No, we're a contracting company.

 

[Bobby]

Same idea though......

 

[Jim5506]

Dish did my install back when they put in my 622 with a DPP44 and I never had any caps on open ports. Even the auditor did not require them when he came by and made them re-do the grounding.