Hopper deletion of timers, content

[athek]

I just experienced a complete deletion of all my recording in the Primetime folder as well as all of my other recordings. My hard drive was about 55% full and I never had any issues like this in the past.

I also had all of my timers deleted and when I tried to back up the timers from my remote I got a error.

The folder with rented movies was left alone and all of my guides so I know this wasn't a factory reset.

I have a the newer HWS that's about 2 years old.

Has anyone had any issues with this before?

 

[KAB]

Have you tried re-booting (plug pull) the Hopper?

 

[athek]

Ill try that when I get home from work. You think that would fix the timer issue? As far as backing up my timers from the remote?

 

[ChadT41]

It sounds like just a viewing glitch, so the reset would likely fix that.

 

[fuzzfacefrombboard]

I have had this happen and unplugging for 15 minutes or so brought it all back.

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[athek]

That fixed it, unplugged it for a few minutes then everything came back. Thanks for the reply's everyone.

 

[KAB]

That fixed it, unplugged it for a few minutes then everything came back. Thanks for the reply's everyone.

Damn, we're good!

 

[Bobby]

I love it when the group is right!

 

[KKlare]

Wish that would have cured my loss of programs and I had known of that trick. It said "all programs were lost but timers were saved." Timers were saved in remote only. And yes I lost a near full disk of programs that I was reorganizing--switching from HDD by IMDb rating to alphabetic, so that it does not change every week. After the second time in a week that it lost them all, I asked and received a new HWS. I cannot replace many of those movies. Maybe some day they will come by again.
-Ken