Update, We decided to try it. Funny part we told them we have been having issues with our dish when we called and they said they would replace everything. They did not want to do that when the guy got here. He tried to add the box and it kept messing up, asked him if it was the main box and he said no. He was here for 4 hours and did finally replace the main box and the hopper jr's. Got some extra remotes as well. It's okay but we hate the new menu system that came up after we had the new box a few weeks. The guy came back by to pickup the box he left so we could transfer all of our recordings and he looked at it and could not change the menu. Told us if we did not like it to call in maybe they could change it back.