Hopper Upgrades

[ncclone]

Long time customer. Moving and want to upgrade my equipment from Vip 722 and vip 622.

 

[The Marquis]

I've been a customer for 10+ years. I have a 722k feeding two rooms and a 211k with an external hard drive in a third. I'm interested in replacing the 722 to get HD in the second room. Thanks.

 

[JTBenson]

I am thinking about upgrading to the HWS for 6 TV's. I saw something on the Dish website about 3 months free for the movie channels if I upgraded, but when I called Dish, they said that the "upgrade" special was for new customers only. How can new customers upgrade?

 

[300mag]

I am thinking about upgrading to the HWS for 6 TV's. I saw something on the Dish website about 3 months free for the movie channels if I upgraded, but when I called Dish, they said that the "upgrade" special was for new customers only. How can new customers upgrade?

I may be wrong but I think there referring to a new upgrading from a standard receiver to the hopper system.

 

[JTBenson]

I may be wrong but I think there referring to a new upgrading from a standard receiver to the hopper system.

I have ViP receivers. Is that what you mean by standard? Or do you mean pre-ViP? I don't have the hopper yet.

 

[300mag]

I have ViP receivers. Is that what you mean by standard? Or do you mean pre-ViP? I don't have the hopper yet.

Sorry for the confusion, when a new customer signs up the hopper is considered a upgrade with an additional up front charge. There current promotion is to upgrade from non- hopper receiver such as 222k, 512, 612, 625,722k to a hopper system at no additional up front charge.

 

[JTBenson]

Thanks. I took advantage of that offer. (Just would have liked the movie channels also.)

 

[jowa500]

I have a 722k that just died . I would like to get the hopper

 

[jowa500]

Does anyone know how long it takes for someone to contact you to upgrade or is there another way. I would much rather deal with someone from Dirt than csr

 

[bluegras]

zach and mike is working today so they should be able to help you out

 

[jowa500]

Okay thanks. Do they read this or is there a way to contact them

 

[300mag]

Ai did a chat session, took all of 10 minutes max, no charge for hws, super joey and 2 joeys +2 yr commitment, installed next day.

 

[Rey]

Okay thanks. Do they read this or is there a way to contact them

They do read the thread but there's a dirt member on right now. Click here

 

[jowa500]

Ok . Thank you for your help

 

[bluegras]

your welcome i tried to help people rey is also a nice guy on here also to talk to if you need help.

 

[jowa500]

Thank you both. I just sent a message

 

[jowa500]

I think he's busy . Is there another person

 

[Rey]

I think he's busy . Is there another person

Here you go http://www.satelliteguys.us/xen/conversations/add?to=MattG@+DISH+NETWORK

 

[Rey]

Do give them a little time, they will get to you.

 

[jowa500]

Ok I'll wait. No problem Just I didn't think I would be waiting an hour .