Hi All,
Got Hopper and joeys on 1st day available. I used an older WD My Book Essentials 500gb, and 2 WD 500gb Elements on my older 722 and on the Hopper. So for last year or so all three HDD's worked great on Hopper (not at ssame time).
All of a sudden a month ago, none of them worked. I got new usb cable and power supply.
All three HDDs - light up, and spin when plugged in. Than plugged into Hopper lihts blink and seems working but isnt recognized.
I plugged HDD 1, 2, and 3 into USB port 1, 2, and 3. Nothing works or is read.
I can USE the sling tho. I have hard and soft restarted.
I called dish. Talked to level 2 tech support and he said i did much more troubleshooting than most but said at a dead end now..
Any one heard of this? All 3 usbs going dead at once? If it was one, i could get it..
So could this be a software glitch or bad upgrade that made usb ports not read corretly?
If Sling works, but not the HDDs, what does that mean? They are totally different types of connections. Data transfer on HDDs vs "hub" to connect to with a Sling.
Thanks for any support or advice!! We have alot of shows we really wanna bring up for our 3 yr old.
Got Hopper and joeys on 1st day available. I used an older WD My Book Essentials 500gb, and 2 WD 500gb Elements on my older 722 and on the Hopper. So for last year or so all three HDD's worked great on Hopper (not at ssame time).
All of a sudden a month ago, none of them worked. I got new usb cable and power supply.
All three HDDs - light up, and spin when plugged in. Than plugged into Hopper lihts blink and seems working but isnt recognized.
I plugged HDD 1, 2, and 3 into USB port 1, 2, and 3. Nothing works or is read.
I can USE the sling tho. I have hard and soft restarted.
I called dish. Talked to level 2 tech support and he said i did much more troubleshooting than most but said at a dead end now..
Any one heard of this? All 3 usbs going dead at once? If it was one, i could get it..
So could this be a software glitch or bad upgrade that made usb ports not read corretly?
If Sling works, but not the HDDs, what does that mean? They are totally different types of connections. Data transfer on HDDs vs "hub" to connect to with a Sling.
Thanks for any support or advice!! We have alot of shows we really wanna bring up for our 3 yr old.