Ok try calling the DISH tech department and see if they can figure out what is going on. What kind of satellite Dish are you using? I know at one time in the last 9 years , I couldn’t get my new receivers to run a check switch, because I was using an eastern arc dish and the receiver would only download the initial software from the 119 western arc sat. I had to add a side sat dish for just 119 and hooked it into my eastern arc dish and then the receiver would download the initial software from the 119 sat and then I could get the check switch to recognize the eastern arc stats. Still have that side dish for 119 hooked in to my eastern arc dish just in case it happens again. But you might just have a dud receiver that will have to be replaced.
I did that when I first got my Eastern Arc dish. Of course, I had to do that because I still had distant networks from All American Direct, which were only available on the 119 sat.
Ok try calling the DISH tech department and see if they can figure out what is going on. What kind of satellite Dish are you using? I know at one time in the last 9 years , I couldn’t get my new receivers to run a check switch, because I was using an eastern arc dish and the receiver would only download the initial software from the 119 western arc sat. I had to add a side sat dish for just 119 and hooked it into my eastern arc dish and then the receiver would download the initial software from the 119 sat and then I could get the check switch to recognize the eastern arc stats. Still have that side dish for 119 hooked in to my eastern arc dish just in case it happens again. But you might just have a dud receiver that will have to be replaced.