Horrible Video Breakups on INDIE & RETRO (WA)

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pendragon

Thread Starter
SatelliteGuys Pro
Oct 13, 2008
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I've been interested in a number of movies on these channels since they were added, but after the first few days I've been noticing fairly frequent video and audio breakups. I'm on 110/119/129 in the Denver area and 129 is on a 76cm dish getting SQ readings in the high 70s and low 80s using Dish 211s.

I see no problems on the other 129 HD channels, or any of the other birds for that matter. In fact I ran a test where I made a six hour recording on MAX at the same time I was making a six hour recording on INDIE. This was on my R5000s so I could examine the transport streams afterwards. The MAX recording had zero errors, but the INDIE recording had serious transport errors several times per hour. I then had the R5000s record the opposite channels and the problems stayed on the INDIE channel with the other R5000. MAX remained perfect. RETRO is on the same transponder as INDIE and has similar problems. The fact that MAX was fine the whole time indicates there was no interruption of the link to my dish, and that there was likely no issue from the LNB to the receivers.

At first I thought the problem might be in my system. I checked the dish alignment, the cables and ultimately swapped the LNBF. Same problems. So this afternoon I asked a friend, who also has a R5000, to record a movie on RETRO with his setup while I recorded on mine. After scanning our two transport streams, there were about 10 major errors, all but one at identical times. This evidence points to either a problem in the transport streams when DN uplinks them to 129, or a problem on 129 itself.

I'm curious if others are seeing the same thing, particularly on the EA with these two channels. I've been thinking of setting up another dish for 72.7 and using one R5000 to record on 129 while the other records on 72.7 to determine whether Dish is having problems with the feeds or their bird.
 
MikeD-C05

MikeD-C05

Pub Member / Supporter
Pub Member / Supporter
Nov 25, 2003
26,591
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Nederland , Texas
I have eastern arc dish and I saw the break ups on those two channels as well. Try writing to the following email address to tell them of the breakups and what movie and time etc.

dishquality@echostar.com
 
Mojo Jojo

Mojo Jojo

SatelliteGuys Pro
Apr 19, 2009
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US
I also noticed a few "glitches" on these two channels. I really like the channels and hope that they resolve the problem.
 
Dah-Henny

Dah-Henny

SatelliteGuys Pro
May 12, 2007
3,666
346
Boone, North Carolina
This problem seems to occur on a lot of HD channels for a short period after they are launched.
IIRC, someone stated a year or so ago, right after a particular channel had launched that was having pixelation issues, that Dish's encoders at the uplink were at fault. It took a little while for Dish to get things tweaked. It's all French to me, so who knows?
 
camo

camo

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Feb 11, 2010
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Nebraska
Twice I tried watching the movie Out of Africa on INDIE and the sound dialog was 4 seconds off. I gave up.
 
MikeD-C05

MikeD-C05

Pub Member / Supporter
Pub Member / Supporter
Nov 25, 2003
26,591
16,893
Nederland , Texas
If everyone would email the dishquality@echostar.com department, they will then look at these two channels to fix them. That is there job, to insure good picture quality on channels. In the past I've emailed them about locals and other channels that are having problems and they have always responded and done something about it.
 
delta_charlie

delta_charlie

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Pub Member / Supporter
May 12, 2008
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Hi all, glad to read I'm not the only one seeing the picture break-up. In my case it was much worse last Sunday evening. Yesterday I only had a few slight break-ups. I'm on WA - 110,119 and 129W and located near Central Florida. Using a VIP 222 Hope they can get this fixed as I really enjoy some of the moves. Later, DC
 

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