How much is the Hopper upgrade costing you?

eurosport

In Dave Grohl We Trust!
Supporting Founder
Mar 31, 2008
6,862
309
North Florida
Another data point: 4 year subscriber/no contract here. Currently have the protection plan, chat with customer service and transferred to loyalty. Got free install [in 3 days] and no upgrade charges for 1H/2J!

Wow, congrats! That's 2 I know of now. I may just do this if I can get the same deal.....
 

gpflepsen

Supporting Founder
Supporting Founder
Sep 8, 2003
3,292
296
SE NE
2H/2J install. I took the $15 install and enrolled in the service plan. The deal was for $200 + $15 install. The first install date was a bust and they were a no-show and cancelled without calling me. Exec office set me up with a free 2nd Hopper and the install happened a week after the original install date.

Just received my first post-install bill and I'm paying $100 plus free install for the 2H/2J system.

DISH picked a terrible time to change their web site, computer systems and equipment authorization scheme. The installer had a hell of a time getting authorization, I have been locked out of my BB@Home account, had my addresses all jacked up to where the BB@H disc were shipping to a wrong address, locals not matching my billing/service address, PTAT not engaging even though it is enabled... Other than that, the system is working pretty well and DVRs and shows TV! I've had no issues with the system other than PTAT not getting with the program.

Oh yea, I got 3 mo. of free Playboy for my troubles.
 
I've read a bunch of these posts and joined this site just to get in on this discussion. I've been trying to upgrade to the hopper since it came out, almost every other week with no luck. Dish network wants to charge me $749 for the hopper and two joeys. They won't give me a clear answer on why I can't upgrade. One person told me that I need to sign up for paperless billing and auto pay, that it might help.

I've got 2 dvr 625's with the pp that dish says I'm leasing and they also say I'm not in contract. Is there anything I can do besides cancel? Is there anyone on here that has some other advice?

If a DIRT reads this, can you help me or are your hands tied as well?
 

ZachS@DISH

SatelliteGuys Pro
Jun 14, 2011
1,726
171
Denver, Colorado
I've read a bunch of these posts and joined this site just to get in on this discussion. I've been trying to upgrade to the hopper since it came out, almost every other week with no luck. Dish network wants to charge me $749 for the hopper and two joeys. They won't give me a clear answer on why I can't upgrade. One person told me that I need to sign up for paperless billing and auto pay, that it might help.

I've got 2 dvr 625's with the pp that dish says I'm leasing and they also say I'm not in contract. Is there anything I can do besides cancel? Is there anyone on here that has some other advice?

If a DIRT reads this, can you help me or are your hands tied as well?

I can review all options that are available to your account. I would just need you to PM your account information to me.
 

KRUZNBY

SatelliteGuys Family
May 6, 2012
99
2
NC
Any ideas if the hopper packages will be cheaper or more expensive at the end of the summer? I'm just wondering if Dish has some quotas or goals to fill now since the ad campaign is still in effect and prices might be better now then say in a few months.
 

Hall

SatelliteGuys Master
Feb 14, 2004
18,409
3,194
Germantown OH
Dish doesn't generally lower the price of hardware for at least a year, or more likely, two years. If anything, these might be "promotional", i.e. lower, prices ! I don't think so though...
 

jcoppola

SatelliteGuys Pro
Feb 12, 2006
216
18
Charleston, SC
I'd like to know how some people are getting free installs. I had to pay $100.00.

Customer since June of 2001
AT 250
Had HD from the begining on an old 6000
Auto Pay
Never had any service interuptions and took service with me to 3 new homes.
 

dwarren2

SatelliteGuys Pro
Pub Member / Supporter
Oct 30, 2003
4,076
287
Rochester, NY Region
I'd like to know how some people are getting free installs. I had to pay $100.00.

Customer since June of 2001
AT 250
Had HD from the begining on an old 6000
Auto Pay
Never had any service interuptions and took service with me to 3 new homes.

Feel lucky. Many people have been quoted in excess of $700 for a 2H/3J system.
 

Neutron

Founding Supporter
Supporting Founder
Nov 7, 2003
18,730
1,122
Texas
While chatting with the CSR online to have them remove the protection plan (our free promo runs out in a few days) I asked about the Hopper upgrade and now I'm being told I can lease it, but it will cost me $400 to LEASE. No thank you!!
 

Leardch

Member
May 14, 2012
9
0
Texas
2 Hopper/4 Joey upgrade. Free.But the loyalty lady made a mistake offering that, and then I had to do some "convincing" to get them to honor it in the end.
 

3HaloODST

SatelliteGuys Master
Pub Member / Supporter
Jul 2, 2010
6,648
97
Earth
While chatting with the CSR online to have them remove the protection plan (our free promo runs out in a few days) I asked about the Hopper upgrade and now I'm being told I can lease it, but it will cost me $400 to LEASE. No thank you!!

Have you not tried DIRT? You know the protection plan can be removed via dish.com, right? I would check with DIRT instead of the online chat thing. Those CSRs are just a little bit smarter than the phone CSRs, however DIRT are 1000 steps above them all.
 

jeffreymabq

Member
Mar 31, 2010
8
0
New Mexico
Another data point: 4 year subscriber/no contract here. Currently have the protection plan, chat with customer service and transferred to loyalty. Got free install [in 3 days] and no upgrade charges for 1H/2J!

The wife asked about Hopper this morning, and I told her I was going to wait. But, if I could get that deal, I would dump my 922 in a second.

Never used the DIRT team before, so how would I go about that?
 

Scherrman

SatelliteGuys Master
Supporting Founder
Mar 14, 2008
15,555
9,929
Eastern Iowa
If you have a 922 now you are going to absolutley love the Hopper!


The wife asked about Hopper this morning, and I told her I was going to wait. But, if I could get that deal, I would dump my 922 in a second.

Never used the DIRT team before, so how would I go about that?
 

dwarren2

SatelliteGuys Pro
Pub Member / Supporter
Oct 30, 2003
4,076
287
Rochester, NY Region
I called Dish last evening due to the fact that I was getting
Total los of Signal periodically on a couple of channels. I put the PP on to save the $95. He offered me 2 Hoppers and 3 Joeys for $200. This is far better than the original cost of $700 that I was quoted back in March. I told him I was waiting for the ota module to be released.

Tech found out that I was getting a 14 lnb drift on 72.5. Replaced the lnb
 
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