I tried asking D* advanced tech support, and they had no solution and am very frustrated.
I am having volume/audio issues with Dolby Digital sound. I had a HR10-250 and never had any issues with my surround sound Dolby Digital but am now having trouble with the HR20-700.
When I turn the audio option "on" for dolby digital, I get great sound on shows and stations except for UHD (channel 74). I get only a background muted noise. However, when I turn the dolby digital switch "off", the sound is fine again but without the dolby digital quality.
Any ideas? I would question my sound system or the receiver if it was a multiple channel issue or if my HR10-250 had the same problem.
Help . . . thanks.
I am having volume/audio issues with Dolby Digital sound. I had a HR10-250 and never had any issues with my surround sound Dolby Digital but am now having trouble with the HR20-700.
When I turn the audio option "on" for dolby digital, I get great sound on shows and stations except for UHD (channel 74). I get only a background muted noise. However, when I turn the dolby digital switch "off", the sound is fine again but without the dolby digital quality.
Any ideas? I would question my sound system or the receiver if it was a multiple channel issue or if my HR10-250 had the same problem.
Help . . . thanks.