I got my new hr20 yesterday. I had one problem watching a recorded show. At the end of the show the receiver locked up instead of asking if I wanted to keep it or delete it. I did a reboot and seemed to fix the problem. One question I have is will the shows still record with the receiver turned off, since it does this when you hit the directv/tv off button. sounds like the unit is still on (which is a bit loud, but can live with) but no lights. All said unit seems to be good compared to the h10-250.the tivo model looks like it found programs farther out then the hr20 is.