HR44-500 recordings chopped off

[Dawgsfan]

Hi all,

I have an HR44-500 with two C61-200s. This afternoon I recorded a prerecorded football game on SEC Network from 7:00PM to 10:00PM (it was a replay of an old game, so there was no danger of the game going past 10:00PM). When I look at my list of recorded shows, I see the game listed with the correct start time and the correct duration. However, when I play the recording, the game starts 30 minutes in. When I fast forward, I see I have the entire game, even though the recording stops at around 2 hours 30 minutes. I watched the last few minutes of the game as it was being recorded, and it ran to 10:00PM as scheduled. I also had a game set to record on the same channel at 10:00PM. When I play back the beginning of that recording, it’s the same problem—the first 30 minutes have been chopped off.

I have two questions:
1. What could be going on here?

2. Is there any way to salvage the first 30 minutes of that first game and watch it on the receiver?

When I try to play back these recordings on the DirecTV app, they work just fine with no time chopped off.

Thanks.

 

["MysteryMan"]

Perform a CLEARMYBOX on your HR44-500. This will clear the guide data database. Allow 24 hrs for everything to reload.

 

[Dawgsfan]

Perform a CLEARMYBOX on your HR44-500. This will clear the guide data database. Allow 24 hrs for everything to reload.

Thanks. Will this allow me to retrieve the parts of the recordings that seem to be chopped off?

 

[DirecTVFanSince2016]

I don’t think so, as CLEARMYBOX doesn’t affect recordings in any way, it only clears out cached guide data and software plugins. Unless Mystery Man knows something I don’t!