Short Recap:
I buy the 622 for $499. sale price
I return the 942 for $200.00 credit
I receive my bill today.
Charged twice for additional receivers. (I have 622/211) 211 is leased.
I call billing and am told I am charged twice because I am leasing the 622 and 211.
After attempting to explain they (billing) is wrong I am told by the CSR "you are leasing the 622 sir"
AS if I was a idiot .
I demand to speak to her supervisor.
She say's "why would you want to do that ?" in the same sarcastic tone.
I lost my temper with this fool and hung up.
I just e-mailed the ceo@echostar address.
Any other suggestions?
I buy the 622 for $499. sale price
I return the 942 for $200.00 credit
I receive my bill today.
Charged twice for additional receivers. (I have 622/211) 211 is leased.
I call billing and am told I am charged twice because I am leasing the 622 and 211.
After attempting to explain they (billing) is wrong I am told by the CSR "you are leasing the 622 sir"
AS if I was a idiot .
I demand to speak to her supervisor.
She say's "why would you want to do that ?" in the same sarcastic tone.
I lost my temper with this fool and hung up.
I just e-mailed the ceo@echostar address.
Any other suggestions?