I give up, I tried but I'm just tired of this.

[PolishPoet]

I'm going back to D*.

Way too many video and audio and audio dropouts.
4th receiver in the family room in a year.
DVR that drives me nuts - I miss D*'s DVR that would always stop a few seconds behind where you pressed play after FF or rewind.
Tired of the ads at the bottom of the screen when you hit some of the premium channels.
Signal is much more susceptible to rain fade than D*.

Only been with E* just over 1 year, so it's going to cost me to get out early, but after much consideration I think it's worth it.

 

[cosmo_kramer]

See ya!!

 

[Rey]

really????? i remember not so long ago that directv had major issues with audio drop outs.very annoying. i had forgotten about that already so its been awhile since i last saw this happen. i never heard of this issue with dish. anyhow hope everything works out for ya......

 

[Yespage]

I forget those ads are even there. I don't even notice them.

Honestly, it sounds like your dish install may need to be improved if you are having rain fade issues.

 

[ronfelder]

no drop outs here. only rain fad i had was during the height of the hurricane and that only lasted for minutes. Lots of people who lost cable lost it for i'd say a day or so.

 

[sethwell]

i still don't see the big deal about the ads on the bottom of the movie channels, they go away in the same time as the channel banner that is on every channel, less time if you just hit cancel. not that big a deal to me. good luck with your next provider. hope it works out for you.

 

[Pepper]

Does DirecTV even have those channels that have the ads on the bottom?

Antenna needs adjusting. Did you actually contact support about it or just come here to vent first?

 

[KAB]

Four receivers in a year could be due to poor placement...insufficient ventilation, resulting in over-heating.

 

[Rey]

Does DirecTV even have those channels that have the ads on the bottom?

Antenna needs adjusting. Did you actually contact support about it or just come here to vent first?

are those ads about programming? if so then yes directv has a few of those scattered throughout the guide. i'd say about 3 or 4 ads.

 

[HIFI]

are those ads about programming? if so then yes directv has a few of those scattered throughout the guide. i'd say about 3 or 4 ads.

 

[TG2]

i still don't see the big deal about the ads on the bottom of the movie channels, they go away in the same time as the channel banner that is on every channel, less time if you just hit cancel. not that big a deal to me. good luck with your next provider. hope it works out for you.

And again, yet someone else that doesn't realize DVR's don't always respond to pressing cancel ... or sometimes are slow, or that you think they didn't pick it up, and then press again and again only to have the receiver catch up on its lagging responses and the banner goes on/off/on/off/on ... and then you have to hit the f**ing cancel YET AGAIN to get rid of the banner ... a situation that *wouldn't* exist if Dish hadn't aggrivated users by posting those "dish online is the greatest thing since sliced bread" bullsh*t ads on PREMIUM channels, or at least give users the choice to turn them OFF. But no.. that's too much to ask .. and you'd have everyone believe that we're ungrateful bastards for expecting such things for our 140 a month fee. Thanks

Four receivers in a year could be due to poor placement...insufficient ventilation, resulting in over-heating.

yes it could ... but one would have hope that dish's people would have seen that, would have identified it in system updates where dish **IS** taking a more active policy again.. (tech depot / signal strength memos) ... Dish has the ability to see these things .. dish doesn't.

I'm sorry that the OP is leaving one for another .. and would hope that dish does an exit interview to find out why they suck.

And lets not sugar coat it people.. Dish has issues that if they'd just work on them openly and realistically ... that customers *would* give them the benefit of the doubt .. but it seems that users have no recourse other than free movie certs, or third party support sites to get help from ... and the level of frustrations dealing with the parts of dish that don't talk to each other.. its only by the grace of their restrictive clauses that keeps customers from jumping ship faster some times.

And again, that's nothing against Dish IRT ... but Dish Proper ... but users have to admit Dish IRT should *not* need to be, if dish were doing its job right .. Dish IRT would be internal or part of the front lines *AT* dish .. its only dish's piss poor responses that have seeded their forays into multiple external websites to work in communities where the people are ... because dish didn't (until june was it?) have a support community site of its own, and not that people would know that either.. but damned if they don't know dishonline exists.. just like product placement, dish wants DishOnline because they view it as a rental portal site ... chance for you to get more revenue into dish because they force you to see "rent now" and "locked" tier information ... marketing goldmine
/rant & (angry facepalm)

 

[KAB]

And again, yet someone else that doesn't realize DVR's don't always respond to pressing cancel ... or sometimes are slow, or that you think they didn't pick it up, and then press again and again only to have the receiver catch up on its lagging responses and the banner goes on/off/on/off/on ... and then you have to hit the f**ing cancel YET AGAIN to get rid of the banner ... a situation that *wouldn't* exist if Dish hadn't aggrivated users by posting those "dish online is the greatest thing since sliced bread" bullsh*t ads on PREMIUM channels, or at least give users the choice to turn them OFF. But no.. that's too much to ask .. and you'd have everyone believe that we're ungrateful bastards for expecting such things for our 140 a month fee. Thanks

yes it could ... but one would have hope that dish's people would have seen that, would have identified it in system updates where dish **IS** taking a more active policy again.. (tech depot / signal strength memos) ... Dish has the ability to see these things .. dish doesn't.

I'm sorry that the OP is leaving one for another .. and would hope that dish does an exit interview to find out why they suck.

And lets not sugar coat it people.. Dish has issues that if they'd just work on them openly and realistically ... that customers *would* give them the benefit of the doubt .. but it seems that users have no recourse other than free movie certs, or third party support sites to get help from ... and the level of frustrations dealing with the parts of dish that don't talk to each other.. its only by the grace of their restrictive clauses that keeps customers from jumping ship faster some times.

And again, that's nothing against Dish IRT ... but Dish Proper ... but users have to admit Dish IRT should *not* need to be, if dish were doing its job right .. Dish IRT would be internal or part of the front lines *AT* dish .. its only dish's piss poor responses that have seeded their forays into multiple external websites to work in communities where the people are ... because dish didn't (until june was it?) have a support community site of its own, and not that people would know that either.. but damned if they don't know dishonline exists.. just like product placement, dish wants DishOnline because they view it as a rental portal site ... chance for you to get more revenue into dish because they force you to see "rent now" and "locked" tier information ... marketing goldmine
/rant & (angry facepalm)

Feel better now?

 

[TG2]

Feel better now?

I wish ... if only dish would <dot> <dot> <dot>

 

[Rey]

You jackass

 

[mopee3]

And again, yet someone else that doesn't realize DVR's don't always respond to pressing cancel ... or sometimes are slow, or that you think they didn't pick it up, and then press again and again only to have the receiver catch up on its lagging responses and the banner goes on/off/on/off/on ... and then you have to hit the f**ing cancel YET AGAIN to get rid of the banner ... a situation that *wouldn't* exist if Dish hadn't aggrivated users by posting those "dish online is the greatest thing since sliced bread" bullsh*t ads on PREMIUM channels, or at least give users the choice to turn them OFF. But no.. that's too much to ask .. and you'd have everyone believe that we're ungrateful bastards for expecting such things for our 140 a month fee. Thanks

yes it could ... but one would have hope that dish's people would have seen that, would have identified it in system updates where dish **IS** taking a more active policy again.. (tech depot / signal strength memos) ... Dish has the ability to see these things .. dish doesn't.

I'm sorry that the OP is leaving one for another .. and would hope that dish does an exit interview to find out why they suck.

And lets not sugar coat it people.. Dish has issues that if they'd just work on them openly and realistically ... that customers *would* give them the benefit of the doubt .. but it seems that users have no recourse other than free movie certs, or third party support sites to get help from ... and the level of frustrations dealing with the parts of dish that don't talk to each other.. its only by the grace of their restrictive clauses that keeps customers from jumping ship faster some times.

And again, that's nothing against Dish IRT ... but Dish Proper ... but users have to admit Dish IRT should *not* need to be, if dish were doing its job right .. Dish IRT would be internal or part of the front lines *AT* dish .. its only dish's piss poor responses that have seeded their forays into multiple external websites to work in communities where the people are ... because dish didn't (until june was it?) have a support community site of its own, and not that people would know that either.. but damned if they don't know dishonline exists.. just like product placement, dish wants DishOnline because they view it as a rental portal site ... chance for you to get more revenue into dish because they force you to see "rent now" and "locked" tier information ... marketing goldmine
/rant & (angry facepalm)

So how do you really feel??

Better I hope?

M

 

[harshness]

Way too many video and audio and audio dropouts.

Memories are always rosier than the way it actually was.

Signal is much more susceptible to rain fade than D*.

This is not the case with a proper installation. I suspect that this is another case of romantic memory.

 

[GaryPen]

... a situation that *wouldn't* exist if Dish hadn't aggrivated users by posting those "dish online is the greatest thing since sliced bread" bullsh*t ads on PREMIUM channels, or at least give users the choice to turn them OFF. But no.. that's too much to ask .. and you'd have everyone believe that we're ungrateful bastards for expecting such things for our 140 a month fee. Thanks

You are correct sir.

 

[voripteth]

Those of you who don't experience audio dropouts, do you subscribe to HBO or Showtime?
I recently was told that audio dropouts we're hearing on those channels are from the provider and not Dish. If only some people experience dropouts then it would point more to a receiver issue. (Or observer error if it's there and people just don't notice. Not sure how you could miss it.)

 

[goaliebob99]

really????? i remember not so long ago that directv had major issues with audio drop outs.very annoying. i had forgotten about that already so its been awhile since i last saw this happen. i never heard of this issue with dish. anyhow hope everything works out for ya......

Really when? I never had had an audio drop out with D*

 

[voripteth]

I've noticed audio dropouts for more than a year. Here is the message I got regarding contacting Dish about it:
"I've escalated this before. They were able to find a problem on HBO and Starz, and the problem was found to be on the provider's end. I was told that HBO/STZ are working with their hardware vendors to get a software update that will fix the issue, but no ETA was given"

Most recently I had dropouts on Showtime.