First, a little background. Have had Echostar and Dish HD services for several years. I was the creator of the HiPix DTV200 High Definition PC add-in card to record HiDef programs to the hard drive for archiving and playback. Now on my third generation Pioneer Elite HiDef 64" RPTV.
Installation Experience: As I already had the Dish 6000 with the LNB system pointed at 61.5, all the installer had to do was unhook the Switch from my other (un-needed) Dish 500 LNB - - and bang, I was watching Voom!! Total time from his arrival, to watching Voom took no more than 10 minutes. In another post someone said you couldn't use the same LNB due to "different voltages of the LNB itself". Not so, according to my installer.
User Experience: Picture Quality is EXCELLENT. I do experience a "red push" on HD channels, but I think this is a characteristic of the Pioneer Elite RPTV. Software download took way too long for channel guide (about 20 hours to have it work), and I am still getting a black screen all too often when I scroll to a new channel (have unplugged and reconnected the AC power several times, at the suggestion of Voom Technical Support - - this shouldn't be necessary with a robust system software package.
BIGGEST COMPLAINT: On my Dish system, I could create a "Favorites List" 1, or 2 and then simply use that List with the Channel Up / Down buttons to move from channel to channel. On Voom, even though you can create a "Favorites List" there seems to be no way to "select" that List as the Default channel List, and move up or down the Favorites channels on screen with a one button push. You instead have to go into the Favorites list, select the channel you want, then enter that specific channel. These are several extra unnecessary steps that I did not have to do with Dish. I find this EXTREMELY annoying, and if there is not a software upgrade soon (Wilt, are you listening) this may be my sole reason to return back to Dish.
At the end of the day, it is user friendly software that determines which technologies win or fail. I am offering this as constructive information as I love everything else about my new Voom service!!
Ray Newstead
San Jose, CA.
Installation Experience: As I already had the Dish 6000 with the LNB system pointed at 61.5, all the installer had to do was unhook the Switch from my other (un-needed) Dish 500 LNB - - and bang, I was watching Voom!! Total time from his arrival, to watching Voom took no more than 10 minutes. In another post someone said you couldn't use the same LNB due to "different voltages of the LNB itself". Not so, according to my installer.
User Experience: Picture Quality is EXCELLENT. I do experience a "red push" on HD channels, but I think this is a characteristic of the Pioneer Elite RPTV. Software download took way too long for channel guide (about 20 hours to have it work), and I am still getting a black screen all too often when I scroll to a new channel (have unplugged and reconnected the AC power several times, at the suggestion of Voom Technical Support - - this shouldn't be necessary with a robust system software package.
BIGGEST COMPLAINT: On my Dish system, I could create a "Favorites List" 1, or 2 and then simply use that List with the Channel Up / Down buttons to move from channel to channel. On Voom, even though you can create a "Favorites List" there seems to be no way to "select" that List as the Default channel List, and move up or down the Favorites channels on screen with a one button push. You instead have to go into the Favorites list, select the channel you want, then enter that specific channel. These are several extra unnecessary steps that I did not have to do with Dish. I find this EXTREMELY annoying, and if there is not a software upgrade soon (Wilt, are you listening) this may be my sole reason to return back to Dish.
At the end of the day, it is user friendly software that determines which technologies win or fail. I am offering this as constructive information as I love everything else about my new Voom service!!
Ray Newstead
San Jose, CA.
It's always good to have people with strong video backgrounds providing information and opinions.
