Sorry for the length of this post but ALL of you will find this interesting. (The ending is the best)
I was formerly a dishnet "tester" but got fed up with key changes, rom3's, and digilocks. So I decided to go legit. After much research I decided on VOOM for the HDTV experience.
This was a nightmare. I had to get a land-line installed before they would schedule a install (i use my cell for my home#) I scheduled both installs for the same day but the phone company cancelled on the day of the install and when the VOOM installer arrived he said "you don't need a phone".
Great news, I thought, and cancelled the phone install. The VOOM installer was such a retard I had to program and get the receiver activated. He also installed the HD antenna incorrectly so I could not get local HD channels and had to call to reschedule the antenna install.
Well, the day came and went and no one showed nor did anyone call. Needless to say I was beyond pissed after taking the time off from work for these installs. I called and told them I wanted it shut off and my subscription canclled. They assured me I would not be charged because I had it less than 30 days and scheduled a time for them to pick up the equipment for the following weekend. All the time the equipment is still connected (they connected it, they can disconnect it)
That thursday I had a death in the family and had to go out of town. I phoned the CSR reschedule the pickup. They told me thier system shows the equipment as being picked up already and the account closed but will schedule another pickup anyway.
Well, that day came and went and still NO ONE SHOWED. All the while I still have VOOM up and running.
So, long story short I've been enjoying VOOM free due to thier poor follow-through...and giggling like a school girl reading these posts. I figured I could say something now that VOOM is gone March 31.
I was formerly a dishnet "tester" but got fed up with key changes, rom3's, and digilocks. So I decided to go legit. After much research I decided on VOOM for the HDTV experience.
This was a nightmare. I had to get a land-line installed before they would schedule a install (i use my cell for my home#) I scheduled both installs for the same day but the phone company cancelled on the day of the install and when the VOOM installer arrived he said "you don't need a phone".
Great news, I thought, and cancelled the phone install. The VOOM installer was such a retard I had to program and get the receiver activated. He also installed the HD antenna incorrectly so I could not get local HD channels and had to call to reschedule the antenna install.
Well, the day came and went and no one showed nor did anyone call. Needless to say I was beyond pissed after taking the time off from work for these installs. I called and told them I wanted it shut off and my subscription canclled. They assured me I would not be charged because I had it less than 30 days and scheduled a time for them to pick up the equipment for the following weekend. All the time the equipment is still connected (they connected it, they can disconnect it)
That thursday I had a death in the family and had to go out of town. I phoned the CSR reschedule the pickup. They told me thier system shows the equipment as being picked up already and the account closed but will schedule another pickup anyway.
Well, that day came and went and still NO ONE SHOWED. All the while I still have VOOM up and running.
So, long story short I've been enjoying VOOM free due to thier poor follow-through...and giggling like a school girl reading these posts. I figured I could say something now that VOOM is gone March 31.
I tested and was communicating in every way with VOOM. I've done everything but unplug the damn thing to get them to disconnect it. Oh, well. 
