Intermittent blank guide and fast forward freeze

[reybie]

I've been noticing over the last few weeks that the genie receiver would intermittently freeze when bringing up the guide but the video is still playing in the small window. The delay lasts for 15 or so seconds then the guide will come up. This same behavior happens when skipping forward on recorded or buffered shows.

I've rebooted the genie a couple times but it still occurs at least 3 to 5 times a day.

 

[flyfish99]

I have this issue on a C31 mini genie. The HR34 genie works flawlessly.

 

[acostapimps]

HR34 or 44?

Sent from my SAMSUNG-SGH-I317 using Tapatalk

 

[reybie]

HR34, forgot about the updated version.

 

[ejb1980]

I have seen it, too, but not recently.

 

[JohnL]

I have an early production HR34, and until recently month or so this happens to my HR34 from time to time. It is very frustrating. I'm thinking it is recent firmware update that has caused this.