IOS SatGuys Mobile - No Notifications

Discussion in 'SatelliteGuys Support Center' started by Titanium, Apr 20, 2017.

  1. No longer receive notifications of any kind on the IOS SatelliteGuys app. The last notification received was on April 12. Have logged out/in and reinstalled the app. Yes, all notifications are turned on in the settings. :)
     
  2. Unfortunately nothing we control. :( I am still getting notifications (but they are around 5 minutes behind from when they are posted.)

    I suggest contacting Tapatalk Support since they are the ones who control everything. https://support.tapatalk.com/xenforo-discussion-f57

    I wish I could help out more. :(
     
    Titanium likes this.
  3. Heads up... there is an update available for our software on this side for Tapatalk / The SatelliteGuys app.

    Here are the release notes

    XenForo 1.x Plugin Version 3.1.16 released

    - solved issue with incorrect timestamp value
    - solved issue with frum links not working properly
    - other minor bugs solved from support request reported by forum owners

    I am working now to install it.
     
    ralfyguy, Titanium and KE4EST like this.
  4. When I googled Tapatalk Notifications Not Working, i found a bunch of stuff about it. Over the years that seems to be a very unreliable feature. It seems that things like reinstalling the app never made a difference. It is always their fault, because with whatever's they're playing with again, they manage to screw this up.

    Sent from my LG-H871 using the SatelliteGuys app!
     
    Scott Greczkowski and Titanium like this.
  5. Yup and it's frustrating for a forum owner (me) to not be able to support my members because they are screwing with things in their end that I can not control.

    Btw I did. It get to install the update today. I was getting ready to then all hell broke out at the office so I was busy putting out those fires all day.


    Sent from my iPhone using SatelliteGuys
     
    Titanium and ralfyguy like this.
  6. Then on its own, notifications started again yesterday. Yeah!!! Thanks Tapatalk.
     
  7. Not here
     
  8. .... and they quit again. :(
     
  9. I sometimes don't even get the email notifications either. I have to turn them back on almost daily.
    I don't understand why this is so difficult anymore.

    Sent from my LG-H871 using the SatelliteGuys app!
     
  10. I haven't been getting any notifications in Tapatalk now either. The tv shows forums isn't showing up new posts in unread posts either, but it's doing that on the web browser too
     
  11. I have the AC Forums app installed on my LG G6 and it is based in Tapatalk like the Satelliteguys Reader and I get push notifications there. So it must be something with the Satelliteguys server or something.
     
  12. I get notifications from our app fine.
     
  13. I have not in months.
     
  14. Avatars are not loading either.
     
  15. I think I am going to remove Tapatalk support in the future. Too many complaints about it and their support sucks.so why waste money on it each month. :D
     
    charlesrshell likes this.
  16. I use my email on an Android cell phone & it works great.
     
  17. Does that mean the Reader app won't work anymore then?
     
  18. I just don't understand why the notifications work on the AC Forums app, but not on the Satelliteguys Reader. It is the same app.
     
  19. If we discontinue it then yes however Tapatalk would still work.
     
  20. I'll have to adjust. Probably go to Chrome on my iPhone. The Tapatalk app itself just confuses things with posts from too many sites intermingled. IIRC.