IOS SatGuys Mobile - No Notifications

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Titanium

Titanium

Thread Starter
AI6US
Lifetime Supporter
May 23, 2013
7,427
8,637
Meadow Vista, Northern California
No longer receive notifications of any kind on the IOS SatelliteGuys app. The last notification received was on April 12. Have logged out/in and reinstalled the app. Yes, all notifications are turned on in the settings. :)
 
Scott Greczkowski

Scott Greczkowski

Welcome HOME to SatelliteGuys!
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Sep 7, 2003
100,785
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Newington, CT
Unfortunately nothing we control. :( I am still getting notifications (but they are around 5 minutes behind from when they are posted.)

I suggest contacting Tapatalk Support since they are the ones who control everything. https://support.tapatalk.com/xenforo-discussion-f57

I wish I could help out more. :(
 
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Scott Greczkowski

Scott Greczkowski

Welcome HOME to SatelliteGuys!
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Newington, CT
Heads up... there is an update available for our software on this side for Tapatalk / The SatelliteGuys app.

Here are the release notes

XenForo 1.x Plugin Version 3.1.16 released

- solved issue with incorrect timestamp value
- solved issue with frum links not working properly
- other minor bugs solved from support request reported by forum owners

I am working now to install it.
 
ralfyguy

ralfyguy

SatelliteGuys Pro
Pub Member / Supporter
Sep 17, 2005
3,212
410
McAlester, Oklahoma
When I googled Tapatalk Notifications Not Working, i found a bunch of stuff about it. Over the years that seems to be a very unreliable feature. It seems that things like reinstalling the app never made a difference. It is always their fault, because with whatever's they're playing with again, they manage to screw this up.

Sent from my LG-H871 using the SatelliteGuys app!
 
Scott Greczkowski

Scott Greczkowski

Welcome HOME to SatelliteGuys!
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100,785
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Yup and it's frustrating for a forum owner (me) to not be able to support my members because they are screwing with things in their end that I can not control.

Btw I did. It get to install the update today. I was getting ready to then all hell broke out at the office so I was busy putting out those fires all day.


Sent from my iPhone using SatelliteGuys
 
ralfyguy

ralfyguy

SatelliteGuys Pro
Pub Member / Supporter
Sep 17, 2005
3,212
410
McAlester, Oklahoma
I sometimes don't even get the email notifications either. I have to turn them back on almost daily.
I don't understand why this is so difficult anymore.

Sent from my LG-H871 using the SatelliteGuys app!
 
osu1991

osu1991

SatelliteGuys Master
Sep 4, 2004
9,922
2,349
Broken Arrow, Oklahoma
I haven't been getting any notifications in Tapatalk now either. The tv shows forums isn't showing up new posts in unread posts either, but it's doing that on the web browser too
 
ralfyguy

ralfyguy

SatelliteGuys Pro
Pub Member / Supporter
Sep 17, 2005
3,212
410
McAlester, Oklahoma
I have the AC Forums app installed on my LG G6 and it is based in Tapatalk like the Satelliteguys Reader and I get push notifications there. So it must be something with the Satelliteguys server or something.
 
Scott Greczkowski

Scott Greczkowski

Welcome HOME to SatelliteGuys!
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Newington, CT
I get notifications from our app fine.
 
Scott Greczkowski

Scott Greczkowski

Welcome HOME to SatelliteGuys!
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I think I am going to remove Tapatalk support in the future. Too many complaints about it and their support sucks.so why waste money on it each month. :D
 
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ralfyguy

ralfyguy

SatelliteGuys Pro
Pub Member / Supporter
Sep 17, 2005
3,212
410
McAlester, Oklahoma
I just don't understand why the notifications work on the AC Forums app, but not on the Satelliteguys Reader. It is the same app.
 
Scott Greczkowski

Scott Greczkowski

Welcome HOME to SatelliteGuys!
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Sep 7, 2003
100,785
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Newington, CT
If we discontinue it then yes however Tapatalk would still work.
 
navychop

navychop

Member of the Month - July 2014!
Pub Member / Supporter
Lifetime Supporter
Jul 20, 2005
54,292
19,567
Northern VA
I'll have to adjust. Probably go to Chrome on my iPhone. The Tapatalk app itself just confuses things with posts from too many sites intermingled. IIRC.
 
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