IOS SatGuys Mobile - No Notifications

Discussion in 'SatelliteGuys Support Center' started by Titanium, Apr 20, 2017.

  1. Titanium

    Titanium Topic Starter AI6US
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    No longer receive notifications of any kind on the IOS SatelliteGuys app. The last notification received was on April 12. Have logged out/in and reinstalled the app. Yes, all notifications are turned on in the settings. :)
     
  2. *** WELCOME TO SATELLITEGUYS! ***
  3. Scott Greczkowski

    Scott Greczkowski Scanning the Skies!
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    Unfortunately nothing we control. :( I am still getting notifications (but they are around 5 minutes behind from when they are posted.)

    I suggest contacting Tapatalk Support since they are the ones who control everything. https://support.tapatalk.com/xenforo-discussion-f57

    I wish I could help out more. :(
     
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  4. Scott Greczkowski

    Scott Greczkowski Scanning the Skies!
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    Heads up... there is an update available for our software on this side for Tapatalk / The SatelliteGuys app.

    Here are the release notes

    XenForo 1.x Plugin Version 3.1.16 released

    - solved issue with incorrect timestamp value
    - solved issue with frum links not working properly
    - other minor bugs solved from support request reported by forum owners

    I am working now to install it.
     
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  5. ralfyguy

    ralfyguy SatelliteGuys Pro
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    When I googled Tapatalk Notifications Not Working, i found a bunch of stuff about it. Over the years that seems to be a very unreliable feature. It seems that things like reinstalling the app never made a difference. It is always their fault, because with whatever's they're playing with again, they manage to screw this up.

    Sent from my LG-H871 using the SatelliteGuys app!
     
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  6. Scott Greczkowski

    Scott Greczkowski Scanning the Skies!
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    Yup and it's frustrating for a forum owner (me) to not be able to support my members because they are screwing with things in their end that I can not control.

    Btw I did. It get to install the update today. I was getting ready to then all hell broke out at the office so I was busy putting out those fires all day.


    Sent from my iPhone using SatelliteGuys
     
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  7. Titanium

    Titanium Topic Starter AI6US
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    Then on its own, notifications started again yesterday. Yeah!!! Thanks Tapatalk.
     
  8. ralfyguy

    ralfyguy SatelliteGuys Pro
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    Not here
     
  9. Titanium

    Titanium Topic Starter AI6US
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    .... and they quit again. :(
     
  10. ralfyguy

    ralfyguy SatelliteGuys Pro
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    I sometimes don't even get the email notifications either. I have to turn them back on almost daily.
    I don't understand why this is so difficult anymore.

    Sent from my LG-H871 using the SatelliteGuys app!
     
  11. osu1991

    osu1991 SatelliteGuys Master

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    I haven't been getting any notifications in Tapatalk now either. The tv shows forums isn't showing up new posts in unread posts either, but it's doing that on the web browser too
     
  12. ralfyguy

    ralfyguy SatelliteGuys Pro
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    I have the AC Forums app installed on my LG G6 and it is based in Tapatalk like the Satelliteguys Reader and I get push notifications there. So it must be something with the Satelliteguys server or something.
     
  13. Scott Greczkowski

    Scott Greczkowski Scanning the Skies!
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    I get notifications from our app fine.
     
  14. ralfyguy

    ralfyguy SatelliteGuys Pro
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    I have not in months.
     
  15. ralfyguy

    ralfyguy SatelliteGuys Pro
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    Avatars are not loading either.
     
  16. Scott Greczkowski

    Scott Greczkowski Scanning the Skies!
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    I think I am going to remove Tapatalk support in the future. Too many complaints about it and their support sucks.so why waste money on it each month. :D
     
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  17. charlesrshell

    charlesrshell SatelliteGuys Crazy
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    I use my email on an Android cell phone & it works great.
     
  18. ralfyguy

    ralfyguy SatelliteGuys Pro
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    Does that mean the Reader app won't work anymore then?
     
  19. ralfyguy

    ralfyguy SatelliteGuys Pro
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    I just don't understand why the notifications work on the AC Forums app, but not on the Satelliteguys Reader. It is the same app.
     
  20. Scott Greczkowski

    Scott Greczkowski Scanning the Skies!
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    If we discontinue it then yes however Tapatalk would still work.
     
  21. navychop

    navychop Member of the Month - July 2014!
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    I'll have to adjust. Probably go to Chrome on my iPhone. The Tapatalk app itself just confuses things with posts from too many sites intermingled. IIRC.
     



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