IOS SatGuys Mobile - No Notifications (1 Viewer)

[Titanium]

No longer receive notifications of any kind on the IOS SatelliteGuys app. The last notification received was on April 12. Have logged out/in and reinstalled the app. Yes, all notifications are turned on in the settings.

 

[Scott Greczkowski]

Unfortunately nothing we control. I am still getting notifications (but they are around 5 minutes behind from when they are posted.)

I suggest contacting Tapatalk Support since they are the ones who control everything. https://support.tapatalk.com/xenforo-discussion-f57

I wish I could help out more.

 

[Scott Greczkowski]

Heads up... there is an update available for our software on this side for Tapatalk / The SatelliteGuys app.

Here are the release notes

XenForo 1.x Plugin Version 3.1.16 released

- solved issue with incorrect timestamp value
- solved issue with frum links not working properly
- other minor bugs solved from support request reported by forum owners

I am working now to install it.

 

[ralfyguy]

When I googled Tapatalk Notifications Not Working, i found a bunch of stuff about it. Over the years that seems to be a very unreliable feature. It seems that things like reinstalling the app never made a difference. It is always their fault, because with whatever's they're playing with again, they manage to screw this up.

Sent from my LG-H871 using the SatelliteGuys app!

 

[Scott Greczkowski]

Yup and it's frustrating for a forum owner (me) to not be able to support my members because they are screwing with things in their end that I can not control.

Btw I did. It get to install the update today. I was getting ready to then all hell broke out at the office so I was busy putting out those fires all day.


Sent from my iPhone using SatelliteGuys

 

[Titanium]

Then on its own, notifications started again yesterday. Yeah!!! Thanks Tapatalk.

 

[ralfyguy]

Then on its own, notifications started again yesterday. Yeah!!! Thanks Tapatalk.

Not here

 

[Titanium]

.... and they quit again.

 

[ralfyguy]

I sometimes don't even get the email notifications either. I have to turn them back on almost daily.
I don't understand why this is so difficult anymore.

Sent from my LG-H871 using the SatelliteGuys app!

 

[osu1991]

I haven't been getting any notifications in Tapatalk now either. The tv shows forums isn't showing up new posts in unread posts either, but it's doing that on the web browser too

 

[ralfyguy]

I have the AC Forums app installed on my LG G6 and it is based in Tapatalk like the Satelliteguys Reader and I get push notifications there. So it must be something with the Satelliteguys server or something.

 

[Scott Greczkowski]

I get notifications from our app fine.

 

[ralfyguy]

I have not in months.

 

[ralfyguy]

Avatars are not loading either.

 

[Scott Greczkowski]

I think I am going to remove Tapatalk support in the future. Too many complaints about it and their support sucks.so why waste money on it each month.

 

[charlesrshell]

I think I am going to remove Tapatalk support in the future. Too many complaints about it and their support sucks.so why waste money on it each month.

I use my email on an Android cell phone & it works great.

 

[ralfyguy]

I think I am going to remove Tapatalk support in the future. Too many complaints about it and their support sucks.so why waste money on it each month.

Does that mean the Reader app won't work anymore then?

 

[ralfyguy]

I just don't understand why the notifications work on the AC Forums app, but not on the Satelliteguys Reader. It is the same app.

 

[Scott Greczkowski]

If we discontinue it then yes however Tapatalk would still work.

 

[navychop]

I'll have to adjust. Probably go to Chrome on my iPhone. The Tapatalk app itself just confuses things with posts from too many sites intermingled. IIRC.