Is ceo address still working?

Zero327

Zero327

SatelliteGuys Pro
Oct 8, 2006
931
0
The Emerald City
"Important issues" are subjective as an idiot will consider a mischarge of $0.13 important as a matter of "principle". Don't worry...sooner or later.
 
D

dlh1435

SatelliteGuys Pro
Apr 6, 2004
169
0
I have emailed them serveral times for some problems and never gotten an answer back.I'm ready goto directv if they don't answer.seems like since they split it has been worse.
 
Hall

Hall

SatelliteGuys Master
Feb 14, 2004
18,409
3,194
Germantown OH
I have emailed them serveral times for some problems and never gotten an answer back.
Odds are your "problems" are something that the regular phone reps can deal with and that's why they're not dealing with it.

What are your problems ? What did the standard support reps tell you ?
 
U

uglygolfer

Thread Starter
Member
Jul 22, 2007
6
0
Odds are your "problems" are something that the regular phone reps can deal with and that's why they're not dealing with it.

What are your problems ? What did the standard support reps tell you ?

It's been almost two weeks, during which I submitted 3 e-mails to ceo@echostar.com. None came back with a response. I even went through my spam e-mail box to make sure it wasn't wrongly classified/filtered. :down

I guess I'll be calling stupid DishNetwork CSRs on the phone again. Is there any other escalation path?
 
I

iKramerica

SatelliteGuys Pro
Feb 20, 2004
242
1
I've emailed them, always gotten a fast response via a phone call, and they resolved my issue by sending me a 522 without contract to replace my 721 (3rd failed), then a 625 5 days later when the 522 failed... Very nice, helpful people.
 

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