Is it just me or do others have these problems?

[nupe009]

I have had the following problems but I always forget to ask about them in the forum.

1. When I switch channels I sometimes lose audio on the channel that I switched to. I have to hit the back button to go to the previous channel and then go back to the channel in order to get sound.

2. When going to some channels I get the following message "Upgrade call 1-800-get-voom to upgrade your subscription to redceive this channel". The error goes away after a second and I can see the show that I want to view. It This happens for channels that I have.

Does anyone else have these problems? Will the software update fix them?

 

[boyet_usa]

[VOOM] Re: Is it just me or do others have these problems?

I have seen these happen. I'm hoping for a VOOM miracle fix.

--- In VOOM@yahoogroups.com, nupe009 <nupe009.1926pm@n...> wrote:
>
> I have had the following problems but I always forget to ask about
them
> in the forum.
>
> 1. When I switch channels I sometimes lose audio on the channel
that I
> switched to. I have to hit the back button to go to the previous
> channel and then go back to the channel in order to get sound.
>
> 2. When going to some channels I get the following message "Upgrade
> call 1-800-get-voom to upgrade your subscription to redceive this
> channel". The error goes away after a second and I can see the
show
> that I want to view. It This happens for channels that I have.
>
> Does anyone else have these problems? Will the software update fix
> them?
>
>
> --
> nupe009



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[rkr0923]

You have just 2?
WOW, you're a lucky one

 

[DRAKO]

it happens to me as well on random channels.. its just bugy software

 

[Steven Rogers]

Re: [VOOM] Is it just me or do others have these problems?

On Jul 8, 2004, at 6:07 AM, VOOM@yahoogroups.com wrote:

> I have had the following problems but I always forget to ask about them
> in the forum.
>
> 1. When I switch channels I sometimes lose audio on the channel that I
> switched to. I have to hit the back button to go to the previous
> channel and then go back to the channel in order to get sound.

That's happened to me maybe twice in the past month. Very rare, but it
does happen.

> 2. When going to some channels I get the following message "Upgrade
> call 1-800-get-voom . . .

Yes, I see that quite frequently when changing channels. First you get
the "Upgrade" message almost instantly, then after about 1-2 seconds,
the show starts painting in. Sometimes it takes maybe 5 seconds to get
stabilized. To me, weird stuff during the 5 seconds around channel
changes is not a big deal.

SR



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[pecker30830]

[VOOM] Re: Is it just me or do others have these problems?

--- In VOOM@yahoogroups.com, Steven Rogers <srogers1@a...> wrote:
>
> On Jul 8, 2004, at 6:07 AM, VOOM@yahoogroups.com wrote:
>
> > I have had the following problems but I always forget to ask about
them
> > in the forum.
> >
> > 1. When I switch channels I sometimes lose audio on the channel
that I
> > switched to. I have to hit the back button to go to the previous
> > channel and then go back to the channel in order to get sound.
>
> That's happened to me maybe twice in the past month. Very rare, but it
> does happen.
>
> > 2. When going to some channels I get the following message "Upgrade
> > call 1-800-get-voom . . .
> I have the same problem, called customer srvice they gonnasend out a
new stb onday, and they will also upgrade my ota since i do not
recieve all the locals i should.
> Yes, I see that quite frequently when changing channels. First you get
> the "Upgrade" message almost instantly, then after about 1-2 seconds,
> the show starts painting in. Sometimes it takes maybe 5 seconds to get
> stabilized. To me, weird stuff during the 5 seconds around channel
> changes is not a big deal.
>
> SR



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