Is one of my 722k's about to fail?

[Frank Jr.]

This morning around 9:30 my wife turns on the tv in the den and receives no picture/signal from the 722k. Other video sources worked fine. Audio from the 722k to my stereo receiver was ok. All front panel lights on the receiver were normal. I did a front panel reset with negative results. I then changed out the HDMI cable and ran to a different port on the tv with no results. Only after I did a power reboot did I regain signal to the tv. I left everything on for about two hours and everything seemed normal. I then turned everything off. I turned everything back on about an hour ago and everything seems to be ok.

 

[HIFI]

Have heard the same situation from many customers and believe it to have been a temporary flaw in the latest round of software, a hard reset seems to do the trick.

 

[gokartergo]

I agree..Mine did something similar. Did a hard reset and it seems to be fine.. I think the last update was a big one.. My 922 did a few things also..

 

[DishTechPA]

I remember last yr sometime with a software release HDMI dropped audio after a download.

 

[m3repair]

I remember last yr sometime with a software release HDMI dropped audio after a download.

I also noticed this issue recently but a reboot seems to do the trick for now, I wouldn't be to worried at this point, unless it happens continuously

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[YourHero101]

Sometimes not only a software issue but some tvs act funny w/ dish equipment and both need to be reset in a certain order it sounds funny but iv seen it

 

[ZachS@DISH]

Just wanted to check and make sure everything is still acting normally. If it does happen again, let us know. We can submit a trouble report to our equipment department to assist you with this problem.

 

[Skyhi]

I have the same problem. I don't need to reboot the box to solve it, though. (Using the remote) I switch TV Inputs, and then switch back to the input where the 722k is located....does the trick everytime.

 

[ZachS@DISH]

Skyhi

Do you have just the audio with a black screen? What type of cable are you using, HDMI? Have you also tried a different cable?

 

[Skyhi]

No audio, no video. HDMI cable and I haven't tried switching it. Maybe I should?

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[ZachS@DISH]

Yeah sounds like it could be the cable starting to fail. If you have another device that uses HDMI, try hooking that up with the same cable and see what happens.