Joey 4.0 Upgrade Request

So you choose not to let the technician do his job, that he was trained to do, that he gets graded on by metrics which determine his his pay rate, in many cases.
I mean, it costs no money to hear him out and say no.
NO. I just don't sign up for a call of this nature. I am not interfering with anyone doing their job and said nothing to suggest that.
.
 
  • Like
Reactions: charlesrshell
And he has said, several times, that he is unwilling to allow a sales call. That is his right, let it go….
Seems more like he said he refuses a tech visit because he considers it a sales call. And after 13 years in this business, I've seen enough people try to do things their selves and do it wrong and I also know that work orders are becoming less than less and any chance there is for a technician to go do his job and get paid for it is more important to me than some guy who can't just simply say no thank you while the technician is there.
 
  • Like
Reactions: charlesrshell
Seems more like he said he refuses a tech visit because he considers it a sales call. And after 13 years in this business, I've seen enough people try to do things their selves and do it wrong and I also know that work orders are becoming less than less and any chance there is for a technician to go do his job and get paid for it is more important to me than some guy who can't just simply say no thank you while the technician is there.
You are taking this much too personally. I realize you want your people to have work orders so they can put food on the table. I also realize that if they have no work orders there is little need for a leader for them. All that put aside it takes all kinds to make up our population and they will not all agree with everything. You have to take your wins gracefully and take your losses just as gracefully.
 
I tried multiple times to get 4.0 joey they wont do it without me getting h+ and they wont let me get h+ with drop 1 of 2 h3 i have which i wont do.

I just want to replace 2 4k joeys i have with joey 4.0. there were few time i mange to go threw with talking to managers/supervisors and to get them for free. but each time I got told later they cant do or they sent guy out and he told he was here to replace 4k joeys with 2 new 4k joeys.

I at point I might just drop the lease h3 keep the h3 i bought and drop 1 4k joeys and just get wallly and pay 1 time $40 fee to get dvr added to it. I barely watch dish and when I do it the streaming channels that I can get for free. I just the DVR function for streaming
 
  • Like
Reactions: charlesrshell
I tried multiple times to get 4.0 joey they wont do it without me getting h+ and they wont let me get h+ with drop 1 of 2 h3 i have which i wont do.

I just want to replace 2 4k joeys i have with joey 4.0. there were few time i mange to go threw with talking to managers/supervisors and to get them for free. but each time I got told later they cant do or they sent guy out and he told he was here to replace 4k joeys with 2 new 4k joeys.

I at point I might just drop the lease h3 keep the h3 i bought and drop 1 4k joeys and just get wallly and pay 1 time $40 fee to get dvr added to it. I barely watch dish and when I do it the streaming channels that I can get for free. I just the DVR function for streaming
Just buy them from a retailer and get Dish to activate them and deactivate the old boxes
 
  • Like
Reactions: charlesrshell
Just buy them from a retailer and get Dish to activate them and deactivate the old boxes
not worth effort or money, special considering every time I did manage to get this to go threw and then later told we "cant" do that they were giving me the boxes for free.

From my stand point I use dish joey to watch streaming only channels simply for conveniences channels I can get free but no dvr function
 
  • Like
Reactions: charlesrshell
I have a question for those that have Joey 4's. I had my old joey's replaced with Joey 4's (moca) and every time I start my my equip using the remote (TV, audio rcvr) the screen stays blank until I press guide, DVR or channel, then everything is normal. Also, after I press the home button and don't make a selection from the home screen it will go to just a blank screen, making a selection from the remote returns the display. This happens on both of my new Joey 4's.
Normal? It is not really a problem, it is just unexpected behavior.
 
  • Like
Reactions: charlesrshell
I have a question for those that have Joey 4's. I had my old joey's replaced with Joey 4's (moca) and every time I start my my equip using the remote (TV, audio rcvr) the screen stays blank until I press guide, DVR or channel, then everything is normal. Also, after I press the home button and don't make a selection from the home screen it will go to just a blank screen, making a selection from the remote returns the display. This happens on both of my new Joey 4's.
Normal? It is not really a problem, it is just unexpected behavior.
Send me a PM with your RCAID (R19XXXXXX) - It sounds like you may be on older software, but I can take a look.
 
  • Like
Reactions: charlesrshell
I have a question for those that have Joey 4's. I had my old joey's replaced with Joey 4's (moca) and every time I start my my equip using the remote (TV, audio rcvr) the screen stays blank until I press guide, DVR or channel, then everything is normal. Also, after I press the home button and don't make a selection from the home screen it will go to just a blank screen, making a selection from the remote returns the display. This happens on both of my new Joey 4's.
Normal? It is not really a problem, it is just unexpected behavior.
This has been a problem for a long time now.
 
I have a question for those that have Joey 4's. I had my old joey's replaced with Joey 4's (moca) and every time I start my my equip using the remote (TV, audio rcvr) the screen stays blank until I press guide, DVR or channel, then everything is normal. Also, after I press the home button and don't make a selection from the home screen it will go to just a blank screen, making a selection from the remote returns the display. This happens on both of my new Joey 4's.
Normal? It is not really a problem, it is just unexpected behavior.
The part where it goes blank screen, if you don't do anything, go to settings and drop down to device settings and screensaver and turn that to whatever the longest interval is
 
  • Like
Reactions: charlesrshell

hopper plus PIP question and a couple others..

Top