Just to update this issue. The DIRT member I was talking to about this issue seems to have other things to do. I have not had any help resolving this issue and have not heard anything out of him since the 22nd. I have not gone another route and called DISH because the problem seems to either have gone away or the wife has not noticed it lately. The last time she said anything to me the joey was only on 5 minutes so it was bad for awhile. She is the only one that uses this tv and the last few days when I ask if the problem has shown itself she indicated it had not. The joey is still running the same software version as when the problem started so I don't know what has changed. Have any of the rest of you that had this issue seen it go away?