Joey

[peggy97850]

One Joey, 2 hoppers. On whole home screen Joey shows red, not linked, to either hopper yet is actually connected & able to receive live tv & watch either hopper. All 3 have been rebooted with HWS first, then other hopper, then Joey, still isn't showing as green, linked.

Anything else I can try - this is a replacement HWS (refurbished) & since this wasn't an issue before I'm just wondering if there's something wrong with it.

 

[lthrnk75]

Try leaving one hopper unplugged, link joey then hook second hopper back up

Posted Using The New SatelliteGuys Reader App!

 

[peggy97850]

Wish it was that easy - the green boxes are trying to connect but never get to the point where the red box turns green for linked, then times out & goes to live tv. It does show as linked on the HWS but not on the Joey.

 

[DishSubLA]

I saw the same thing on my system, but when I turned on my Joeys, the indicator turned to green and Linked. Then it stayed that way.

 

[SQUEEZON]

I saw the same thing on my system, but when I turned on my Joeys, the indicator turned to green and Linked. Then it stayed that way.

I had my Hopper and 2 Joeys installed on 5/30. Both Joeys failed during installation. My installer said he was seeing this more than usual. He replaced with 2 other ones
and they were installed with no issues. You may want to contact Dish, or a DIRT team member.