Just called my local E* retailer, and guess what!!!!

H

HDTV Rookie

Thread Starter
SatelliteGuys Pro
Supporting Founder
Dec 1, 2003
173
0
Texas
I called my local E* retailer to see if I could get a 721 through them and the E* promo.

You'll never guess what they told me. They said they never heard of a 721


No, It's Not that they didn't hear about the Promo

You read it correctly, b/c I typed it correctly.

THEY CLAIMED TO HAVE NO KNOWLEDGE OF A 721 RECEIVER EVER EXISTING FOR E*

After I explained the unit to them, they still claimed it didn't exist.

Am I living in the twilight zone here. E* says I can only get the 721 through a retialer, but my local retailer thinks I am fabricating a new receiver.

I tell you, it is scary when the consumer knows more about a product than those that create, sell or install them.
 
boba

boba

SatelliteGuys Master
Dec 12, 2003
11,350
1,033
Dorchester, TX.
Rookie it's possible the product had such a rocky start we wish not to know about it. It was out for almost a year before DISH stabilized the software to the point it was worth selling if you valued your customers. Now it is being cleared out at a low price and DISH is just getting around to releasing DISH Home software.
 
H

HDTV Rookie

Thread Starter
SatelliteGuys Pro
Supporting Founder
Dec 1, 2003
173
0
Texas
boba said:
Rookie it's possible the product had such a rocky start we wish not to know about it. It was out for almost a year before DISH stabilized the software to the point it was worth selling if you valued your customers. Now it is being cleared out at a low price and DISH is just getting around to releasing DISH Home software.


So are you saying that I would best be served to purchase the 510 instead of the 721?

Update: I got a call back from the retailer and they apparently went to their distributor and did get confirmation of the 721, but that the distributor recommended against it b/c it was a piece of junk and every single sold unit came back with a problem
 
bcshields

bcshields

SatelliteGuys Pro
Supporting Founder
Nov 28, 2003
1,458
0
Delaware
go to the DVR forum and ask around before you take a retailer's word for it.
 
Neutron

Neutron

Founding Supporter
Supporting Founder
Nov 7, 2003
18,730
1,122
Texas
HDTV Rookie said:
So are you saying that I would best be served to purchase the 510 instead of the 721?

Update: I got a call back from the retailer and they apparently went to their distributor and did get confirmation of the 721, but that the distributor recommended against it b/c it was a piece of junk and every single sold unit came back with a problem


Sounds like every other DISH receiver, doesn't it?
 
DVDDAD

DVDDAD

Supporting Founder
Supporting Founder
Sep 8, 2003
786
12
Huntington, Long Island, NY
The 721 is a great receiver when it's working. I'm going on my third unit in a little over a year. The hard drive crashed on the first two units. But E* promptly replaced them under their $1.99 service plan.
 
P

plumfam4

SatelliteGuys Family
Apr 12, 2004
102
0
Pittsburgh
721 good reciever for me

I have dad my 721 2 yrs this august After the first weeks no problems, Have had an occasional reboot maybe once a month but I love it Looking to get a second one.
 
Stargazer

Stargazer

Supporting Founder
Supporting Founder
Sep 7, 2003
16,565
340
Western WV
Yes, the 721 has had some bugs and still have some but it is a great receiver, you do not notice the bugs most of the time, and it is one of the best they have built so far in my opinion, although it is expensive (unless you get the special $249 deal).
 

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