Welcome to my hell...
Shawn welcome to my hell, I'm sharing your pain. I moved to Gilbert in December and after being with DirecTV since year 1 month 1, I opted for a change and Voom was it, aside from the DVR or lack of it, I really loved all the HD channels.
About 2 weeks ago I went over the Chandler office of Cox and picked up 2 HD 8300's and 1 SD8300 and for 40 dollars more a month I get to enjoy 5 HD channels and highly unreliable locals!!!!
I reading your post I was amazed about the coax and the CSR, the guy that took care of me was more on our level, in fact he told me that aside from free cable, he had thought about adding Voom and I was the first person that told him that it was dead.
The issues that I had with my install were that I wasn't going to switch over to Cox until the last day but during American Idol my Voom died, I knew that an installer was coming to the house to remove the trap but I specifically advised the CSR to note to NOT ALLOW this guy to do any work inside my box OTHER than remove the trap.
So at 7:30 in the middle of Idol all the tv's die and the Voom boxes have red lights, the guy was out there and had cut all the ends on my coax to put new connectors on, oh gee I guess that a new connector works better than a 3 month old one. To make matters worse, when I ran out to kill him I said ok, just put the lines back on the color coded slots. I had placed color coded tapes on all my lines to know if they were OTA, Satellite, what room they went to etc, he took it upon himself to remove all the tapes as well, total genius!
Hey not to bore everyone here, you need to call Cox and complain about the CSR and the COAX issue, they need to learn to stop being so F'in stupid and train their people. Also give the DVR a few days, it will grow on you. The sheer fact of being able to record 2 programs at the same time is a blessing and both in HD, to boot.
There are a lot of negative features that you're going to find out about the 8300 like the fact that it's not a Tivo, if you get home and start to watch a show from the beginning which it's recording and the show ends and it stops recording, you get kicked out back to live Tv and have to FF all the way to where you left off. Or the fact that you can't actually join a program in progress, you have to rewind it all the way back to the start. Or some of the other quirks that if you haven't found out yet you will.
Finally you need to come over to the local Phoenix AVS forum if you're not there already, there are a couple that you need to get on to keep up with Cox and the 8300HD, I can't post a URL here because I'm too new but if you google for the Phoenix AVS Forum you should find it also check for the Arizona HDTV forum, it's an odd site, something like landpcservices but it's a nice PHPBB board with a lot of the same people in a not so national format such as the AVS... see you on cable dude!
Enjoy dude and just remember the DirecTv Dvr is a thousand bucks so Cox really isn't such a bad deal.
Miguel
Shawn95GT said:
Shawn welcome to my hell, I'm sharing your pain. I moved to Gilbert in December and after being with DirecTV since year 1 month 1, I opted for a change and Voom was it, aside from the DVR or lack of it, I really loved all the HD channels.
About 2 weeks ago I went over the Chandler office of Cox and picked up 2 HD 8300's and 1 SD8300 and for 40 dollars more a month I get to enjoy 5 HD channels and highly unreliable locals!!!!
I reading your post I was amazed about the coax and the CSR, the guy that took care of me was more on our level, in fact he told me that aside from free cable, he had thought about adding Voom and I was the first person that told him that it was dead.
The issues that I had with my install were that I wasn't going to switch over to Cox until the last day but during American Idol my Voom died, I knew that an installer was coming to the house to remove the trap but I specifically advised the CSR to note to NOT ALLOW this guy to do any work inside my box OTHER than remove the trap.
So at 7:30 in the middle of Idol all the tv's die and the Voom boxes have red lights, the guy was out there and had cut all the ends on my coax to put new connectors on, oh gee I guess that a new connector works better than a 3 month old one. To make matters worse, when I ran out to kill him I said ok, just put the lines back on the color coded slots. I had placed color coded tapes on all my lines to know if they were OTA, Satellite, what room they went to etc, he took it upon himself to remove all the tapes as well, total genius!
Hey not to bore everyone here, you need to call Cox and complain about the CSR and the COAX issue, they need to learn to stop being so F'in stupid and train their people. Also give the DVR a few days, it will grow on you. The sheer fact of being able to record 2 programs at the same time is a blessing and both in HD, to boot.
There are a lot of negative features that you're going to find out about the 8300 like the fact that it's not a Tivo, if you get home and start to watch a show from the beginning which it's recording and the show ends and it stops recording, you get kicked out back to live Tv and have to FF all the way to where you left off. Or the fact that you can't actually join a program in progress, you have to rewind it all the way back to the start. Or some of the other quirks that if you haven't found out yet you will.
Finally you need to come over to the local Phoenix AVS forum if you're not there already, there are a couple that you need to get on to keep up with Cox and the 8300HD, I can't post a URL here because I'm too new but if you google for the Phoenix AVS Forum you should find it also check for the Arizona HDTV forum, it's an odd site, something like landpcservices but it's a nice PHPBB board with a lot of the same people in a not so national format such as the AVS... see you on cable dude!
Enjoy dude and just remember the DirecTv Dvr is a thousand bucks so Cox really isn't such a bad deal.
Miguel
If V* does not disable the OTA function then you would still be able to use it to receive locals OTA.
