Keep losing multi room connection

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fightfan

SatelliteGuys Guru
Original poster
Jul 31, 2010
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My tv that has a hd receiver keeps losing the multi room connection. I will do a reset on the hd receiver and it will work for a short time then I will try to access it again and it says the multi room has been disconnected from home network. Ideas on what to check?
 
Have you reset the other receiver(s)? I would reset all of them and see if that makes a difference. If not, it could be a DECA issue, which receivers do you have?
 
fightfan said:
My tv that has a hd receiver keeps losing the multi room connection. I will do a reset on the hd receiver and it will work for a short time then I will try to access it again and it says the multi room has been disconnected from home network. Ideas on what to check?

Do you have an ICK? Internet connection kit.
 
The receivers are generally using DHCP to get an IP address on the network. (automatically assigned IP addresses). The DHCP assignments are "leases" from the DHCP server (usually your router) and they can expire. If you reset the machine and it works, it could be that the IP lease had expired and by rebooting the receiver it picked up a new address and joined the network.

If you know how to add things to your network, you might try setting the receiver's IP address manually. Manually set IP addresses don't expire. This has solved the disconnect/reset issue for several people.
 


Powered on all the time

receiver is H24

Yes, I have reset the DVR. I know it can receive an internet connection because I can d/l on demand movies.
 
You do manual IP in the Network Setup menu of the receivers. Most routers in their stock configuration hand out dynamic IPs in the range of 192.168.1.100 and higher. Some manufacturers like D-link and Netgear use 0 for the 3rd number (192.168.0.100). You can usually safely assign static IP addresses anywhere between 192.168.1.2 and 192.168.1.99 (again with D-link substitute 0 for 1). Do not use 192.168.1.1 because that is the address of your router.
 
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