Here is the question I sent......
Customer (Michael Stone) - 11/19/2004 06:36 AM
I've been a customer since January 2004, and purchased my STB. With Voom's new offer for multiple receivers, it appears that I can purchase a second receiver for $299, and that includes installation. The second receiver would then be added to my account, and I would pay $5 per month for it to be active with my VaVaVoom package, which is currently $79.90 per month.
Pleasse let me know if this is accurate. Thanks.
and here is the reply....
Response (Scottie T.) - 11/19/2004 02:05 PM
Thank you for contacting VOOM - HDTV Delivered!
Yes, we do have a new offer that is open to new customers agreeing to a 6 month contract. In your case you have already been installed and would incur a $199 fee to install the 2nd receiver as well as the $299 plus tax if applicable for the purchase of the receiver. This is why I have always strongly recommended getting them all at once to avoid that $199 fee to send a technician out again for installation.
Please feel free to contact us again should to have any questions or concerns. Thank you again for choosing VOOM - the leader in High Definition Programming!
James T.
VOOM E-Mail Support