Lost ALL dvr recordings

[gpguitarman1]

I have H3, H711, the newest update. I was watching a recording when the hopper froze. Nothing worked on the remote, the batteries are good. Waited a few minutes, and the dvr started working again. Finished watching the recording, hit delete, and the whole system froze up again. It wouldn't power down either. I did a hard reset and that's when all my recordings disappeared, even lost my folders. I had to recreate the folders. My guess is something in the update. I never had this problem before.

 

[dishstaller]

That truly sucks. I put two HDs on our H3 and anything we really want to keep we put on those. One is for movies and the other is for series. I've seen too many customer's HDs fail, or something else in the H3 and they lose everything.

 

[gpguitarman1]

That truly sucks. I put two HDs on our H3 and anything we really want to keep we put on those. One is for movies and the other is for series. I've seen too many customer's HDs fail, or something else in the H3 and they lose

That truly sucks. I put two HDs on our H3 and anything we really want to keep we put on those. One is for movies and the other is for series. I've seen too many customer's HDs fail, or something else in the H3 and they lose everything.

I have an EHD, with saved shows.
As I was watching this morning, not from the ehd, it froze up again. I don't know if it is the hard drive or software issue

 

[HipKat]

I have an EHD, with saved shows.
As I was watching this morning, not from the ehd, it froze up again. I don't know if it is the hard drive or software issue

Sounds like the drive. Hit the Home button until you get to the Diagnostics screen, drop down, and run a Check System and see if it detects a bad drive

 

[navychop]

Let us know if it says "what drive?".

 

[gpguitarman1]

Sounds like the drive. Hit the Home button until you get to the Diagnostics screen, drop down, and run a Check System and see if it detects a bad drive

I tried that. It immediately had a red x next to system and hard drive, then it froze up again

 

[navychop]

I think we have reached a conclusion!

 

[Tampa8]

Let us know if it says "what drive?".

Not funny for the OP, but

 

[dishstaller]

I never cease to be amazed at how LONG most of the HDs tend to last, especially when you consider the amount of use they get.

 

[HipKat]

I tried that. It immediately had a red x next to system and hard drive, then it froze up again

Time for a new Hopper

 

[navychop]

I wonder if even Dish has a hoard of those old HDDs. Besides the ones installed in H3s.

 

[arlo]

Never ceases to amaze me. The larger that HDD storage becomes. The less that I trust them.
If I'm correct. The only time that the drives in these DVR's spin up is when they are being used. Hence why they live so long. I know this only because the 2TB drives that I've snagged from donor DVR's that I try to use in Windows have the the PUIS bit in the drive controller set. Power up in spindown. Takes an application like HDAT flip the bit to allow spinning up the platter and let Windows, Linux even see what's on them. Identified, yes. No access to the contents though. Got to get those future wind chimes whirling. Kinda' like lowering the cue lever on an unplugged turntable.
Best done with Taylor Swift and Minnie Ripperton records.
Surprise! Your drive pukes. Did you hear the click-click of imminent death? Probably not.
Probably not many know about RAID arrays. I use both the Marvel and Intel RAID provisions on my file server here.
There are external RAID enclosures out there. Probably not the cheapest. But still. Did I mention Surprise!!
Even if one of the drives pukes or starts to. I'm almost assured that I'll have one that is mirrored with my stuff.
And an alert when and if one drive starts to fail.
Backup. Don't be like Tommy with 3 different phones over as many years with one SD card with all of his memories.
Yah....got around 80% recovered with most of the rest .jpg''s having black stripes and partial images.

 

[rvvaquero]

The only time that the drives in these DVR's spin up is when they are being used

Which is every minute that the machine is turned on, correct?

 

[telstar_1]

No- they're never off unless unplugged. They go into a sleep mode, same with my 722. I don't think they'd want the HDDs spinning 24/7

 

[JSheridan]

I never cease to be amazed at how LONG most of the HDs tend to last, especially when you consider the amount of use they get.

Gemini says:

Hard drive MTBF (Mean Time Between Failures) ratings typically range from 300,000 to 1,200,000 hours for standard hard drives, and up to 2,000,000 hours or more for enterprise-grade hardware

 

[gpguitarman1]

Time for a new Hopper

Dish tech is here now installing a new hopper and realigning the dish

 

[dishstaller]

Gemini says:

Hard drive MTBF (Mean Time Between Failures) ratings typically range from 300,000 to 1,200,000 hours for standard hard drives, and up to 2,000,000 hours or more for enterprise-grade hardware

WOW...that's impressive. In that case, since there are under 9,000 hrs in a year, they should last a lifetime.

 

[tornado]

I'm changing this post to reset to factory settings in the Diagnostics menu will lose all of your DVR recordings too.

 

[Bobby]

Choosing reset in the Diagnostics menu will lose all of your DVR recordings too.

Reset Hopper just restarts the Hopper. Reset To Factory Defaults is like doing a Format C…

 

[tornado]

Reset Hopper just restarts the Hopper. Reset To Factory Defaults is like doing a Format C…

You are right, but that is what I meant.