Loud High Pitched Noise on H3.

R

RadioChuck

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Dec 9, 2016
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Phoenix, AZ
For the past several days I have been noticing that while performing certain functions such as pause, slow motion, and other DVR related functions, I occasionally get a very loud high-pitched noise.

I have tried rebooting the H3, to no avail. Wondering if anyone else has experienced this.

H3 SW ver U507. Sony Bravia 4K TV.
 
R

RadioChuck

Thread Starter
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Dec 9, 2016
14
2
Phoenix, AZ
It’s coming from the speakers, not the H3 box itself. Have had the same setup for a couple of years. This just started. I may have to call. I always dread that.
 
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RadioChuck

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Dec 9, 2016
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Phoenix, AZ
It’s pretty consistent for me if I try and slo mo. Otherwise it’s kind of hit and miss, but often startling since it tends to be a bit louder than the program audio.
 
pattykay

pattykay

formerly crodrules
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It’s coming from the speakers, not the H3 box itself. Have had the same setup for a couple of years. This just started. I may have to call. I always dread that.
My sister had the same problem many years ago with a Directv DVR. She even had them replace it more than once, and the problem continued. When she told me about the problem, I suggested that maybe her audio cables needed to be replaced. She took my advice, and she did not have the problem again after that.
 
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Cheddar_Head

Cheddar_Head

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For the past several days I have been noticing that while performing certain functions such as pause, slow motion, and other DVR related functions, I occasionally get a very loud high-pitched noise.

I have tried rebooting the H3, to no avail. Wondering if anyone else has experienced this.

H3 SW ver U507. Sony Bravia 4K TV.
Did you recently install the Nougat update for the Android SmartTV functions?
Over on AVS Forums a lot of people are complaining about getting these strange noises with their Hopper3 after the upgrade. Sony has acknowledged the issue.
 
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dweber

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I think the sound is being caused by the latest Sony update (PKG6.2818.0075NAA). The problem started after the Sony update. I get the high pitched noise when I resume from a pause on my Sony XBR-65X900E connected to my Family Room Hopper3. I don’t have the sound problem on my Living Room Hopper3 which is connected to my Sony KDL-55W700B.
 
R

RadioChuck

Thread Starter
Member
Dec 9, 2016
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Phoenix, AZ
I think the sound is being caused by the latest Sony update (PKG6.2818.0075NAA).

I think you’re right. I had forgotten that I did get a Sony update last week. That’s got to be it. I don’t know how good Sony is about fixing issues like this, but I can see this being a “forever” issue.
 
pattykay

pattykay

formerly crodrules
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Interesting. It’s an HDMI connection, though.
Audio problems can happen with HDMI. I posted, in another thread, about audio problems that I have experienced with an HDMI connection directly to the TV. I am somewhat inclined to believe that it is more likely a problem with your TV, though. All of the problems that I posted about were also on a Sony TV.
 
rcpandr

rcpandr

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Same here on my Sony XBR-75X900E that was just updated last week. Hopper 3 to audio receiver plays OK. Hopper 3 to TV to audio receiver and Hopper 3 to TV has the loud high pitched noise. Has to be the Sony update.

Just checked and it seems to only make the noise on HD channels and not SD channels.
 
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dweber

dweber

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It is definitely the Sony update. I get the same high pitched tone when pausing and resuming a movie on my PS3 which is also connected.
 
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J

JS_racer

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Mar 18, 2007
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Yep, its the update. Sony forum has a thread on it.
I hit mute, when i know its going to make noise.

900e here 4k joey
 
rcpandr

rcpandr

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Work around is to turn off Dolby Digital in the Audio Output settings on the H3.
 
fuzzy

fuzzy

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For the past several days I have been noticing that while performing certain functions such as pause, slow motion, and other DVR related functions, I occasionally get a very loud high-pitched noise.

I have tried rebooting the H3, to no avail. Wondering if anyone else has experienced this.

H3 SW ver U507. Sony Bravia 4K TV.
its your sony tv with the new update:mad:
 

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