I had DirecTV service installed at my house in January 2011, with a brand new dish and an HR-24. My 2nd floor tenants got service and I told the installer I didn't want another dish on my roof. He said no problem and connected the 2nd floor apartment off of my dish. They have a separate account with 1 HR-24 and 2 regular receivers. I was told my dish could support 8 tuners. That's 6 out of 8 being used, right?
My first floor tenants decided they want DirecTV as well. That's 2 tuners left and I think they want at least 1 DVR and 2 non-DVR receivers (4 tuners total). I called DirecTV today to find out if there is a way to support more than 8 tuners off this dish, since I don't want another dish on my roof if I can avoid it. I was told that they "don't support my current configuration" and that every account is supposed to have its own dish. They said I'd have to ask the installer, which I found ridiculous. They've been supporting it for almost 2 years now, why is this not supported? Anyway, is there a way that I'd be able add more receivers to my current dish? It looks like there would be a total of 10 tuners. Thanks in advance.
My first floor tenants decided they want DirecTV as well. That's 2 tuners left and I think they want at least 1 DVR and 2 non-DVR receivers (4 tuners total). I called DirecTV today to find out if there is a way to support more than 8 tuners off this dish, since I don't want another dish on my roof if I can avoid it. I was told that they "don't support my current configuration" and that every account is supposed to have its own dish. They said I'd have to ask the installer, which I found ridiculous. They've been supporting it for almost 2 years now, why is this not supported? Anyway, is there a way that I'd be able add more receivers to my current dish? It looks like there would be a total of 10 tuners. Thanks in advance.