Missing Channels ( They're back!)

[mritt75]

My distributor is saying a solar flare

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[Rey]

Gaah! I appear to be in an infinite loop!

This will get you out. Click here

 

[Teehar]

Sounds like some of the computer equipment malfunctioned to me.A solar flare wouldn't cause map down,and out of market locals showing in the guide.

 

[dare2be]

This will get you out. Click here

That didn't work, but this does.

 

[Rey]

Sounds like some of the computer equipment malfunctioned to me.A solar flare wouldn't cause map down,and out of market locals showing in the guide.

I noticed KTLA and others were in the guide before going back to normal.

 

[mritt75]

Am out of town, could not see problem. Just relaying what was given to me.

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[3HaloODST]

Sure does seem to be a lot of outages lately...

Sent from my iPhone 4S using Forum Runner

 

[dare2be]

Sounds like some of the computer equipment malfunctioned to me.A solar flare wouldn't cause map down,and out of market locals showing in the guide.

I dunno, a solar flare could cause a computer to malfunction, and if it's the one that controls the market/mapdown filters, then why not? The symptoms reported sounded like all filters were removed, so everyone saw all the physical channels without any filtering and without any specific mapdowns.

 

[hdaddikt]

I noticed KTLA and others were in the guide before going back to normal.

I saw locals from across the country, including mine, but none in HD. Very strange. Fortunately, I do get OTA locals if I need 'em next time.

 

[cosmo_kramer]

I saw locals from across the country, including mine, but none in HD. Very strange. Fortunately, I do get OTA locals if I need 'em next time.

My satellite locals were working during this time, but that was about all...

 

[whatchel1]

I dunno, a solar flare could cause a computer to malfunction, and if it's the one that controls the market/mapdown filters, then why not? The symptoms reported sounded like all filters were removed, so everyone saw all the physical channels without any filtering and without any specific mapdowns.

A solar flare is unlikely to cause a single computer such as the uplink PC at Dish to shift all the channels. Then turn off them in the map down. It might cause a PC to take down everything but not what happened.

 

[whatchel1]

I'm not so sure this is a weather related issue this time.

True that is what I 1st thought. But when they were reporting that everything about 9k was working that it had to be a PC error sent to the guide data at the uplink.

 

[dvrexpander]

Main thing that concerns me here is trouble calls, people calling to complain about them out and CSR's burn the last tech out cause they don't pay attention to notices. I heard there is still an activation and anything to do with changing anything on account outage.

 

[Willh699]

with all the storms that's been happening lately at the uplink center, i think what happen may had been a storm was going through the area at the time, knocked out power at the uplink center and i bet they had backup generators to keep everything working, and unfortunately, they computers that flag the packages went down and didn't get turn back on right away.

 

[gadgtfreek]

Unless they cleared fast, I dont see any storms on their radar that would have done that within the last 2 hours.

 

[Scherrman]

Unless they cleared fast, I dont see any storms on their radar that would have done that within the last 2 hours.

I looked at the radar earlier and didn't see anything. I don't think it's weather related because Dish sent out a statement to retailers this time when they didn't the other times.

 

[whatchel1]

Unless they cleared fast, I dont see any storms on their radar that would have done that within the last 2 hours.

Are you only looking at Gilbert AZ. Cause on the nat radar there are storms moving thru right now in Cheyenne, WY.

 

[Scherrman]

I looked at Cheyenne then and just looked again now and the only storms I see are a ways off to the West.

 

[gadgtfreek]

Looking at Weather Und right now, there are not any storms close to Cheyenne WY. They are west by Craig Colorado heading towards Cheyenne, but not close.

 

[gadgtfreek]

I looked at Cheyenne then and just looked again now and the only storms I see are a ways off to the West.

Yepp.