Moved from Dish to Direct (Likes and Dislikes)

Cognato

SatelliteGuys Family
Original poster
May 10, 2006
77
0
Background:
I have been on Direct TV now for 3 days.

I had been with Dish for 8 years and was using a ViP622 located in living room. It was connected via HDMI to a 60” Sony LED backlit LCD TV with an Onkyo 7.1 surround sound receiver. TV2 was connected to a 27” Sharp CRT in bedroom via RF. Programming package was Top 250.

New setup is H24-200 in Living Room on the Sony 60” and a second HR24-200 in bedroom on a 32” LG LCD. I also had a standard def receiver installed in a spare bedroom. Free install so I got it to get new cabling into the bedroom. I intend to return it in a month to stop the $6.00/month charge. Programming package is Choice Extra.

Why the move:
First I wanted to increase the number of my recordings since 3 was not enough in a lot of cases, also OTA recording eat up 3x the disk space. Also getting an HD TV for the bedroom was a contributing factor. Using the RF standard def off the ViP622 was not giving me a picture I could live with on the new TV. Not knowing when Dish would be out with their Whole House solution. I decided to make the switch. I did not wait for the HR34 since it was not guaranteed it would be out in October and my 622 was empty. With the new TV season starting I would have it filled in no time and would not have the time to watch it all. So this was the time. Canceling Dish was very easy no hassles and just had to talk to one person and the whole presses took about 7 mins. I always have had good experiences dealing with Dish I hated to leave them. Price was another concern. Stacking the AAA discount along with a referral, bundling, and the current offers I calculated a savings of over $750 over the 2 year agreement compared to staying with what I had with Dish. That included a $90 cancellation fee from Dish for leaving with 9 months left in my 2 year agreement (HD for life upgrade that came along with a $10/ month discount) and all shipping costs, taxes and additional costs for the second DVR. That savings does not include any costs benefits for the 3 months of movie channels or NFL Season Pass, all that is icing on the cake.

Installation:
The install was a little disappointing. Installer was an independent contractor not associated with a local installation company. He had only been installing for about 3 to 4 months. I currently had my Dish mounted on a block wall next to the house protected on 2 sides. He said he could not install it there and had to install it on the roof. I insisted that this would be a better location, easy access, unobstructed view, protected from wind, solid concrete filled block to mount to. I told him I have had no problem with Dish mounted that way for 8 years and he was not going to put it on the roof. He made a call he said was to Direct and then said he could install it there.

The house is wired with RG 59 except for the one run that ran from the dish location to the living room where the Dish DVR was. He had to run new lines from the bedrooms and add a splitter in the attic. No problem after I told him how I wanted it run and where to put the splitter. I am impressed with Direct TV’s SWiM technology for Whole House installations. Seem to work well and easy to install.

The installer did not force a fresh download of software and did not program one of the remotes for the TV. His instructions were “this is how you turn it on”. When questioning him on some of the basics I knew he knew very little about the system. I made sure I had playback from each DVR on both TVs before I signed the approval paperwork.

First Impressions:
The HR24 seem a bit sluggish compared to the ViP622. Menus will hesitate at times and the Skip 30 had more of a delay than the ViP622, just enough to be a bit annoying. Nice quiet box with very little fan noise and no middle of the night reboots with fans set to high. I don’t think I could live with a ViP622 in the bedroom but the HR24 is fine. The menus seem to not be as user friendly to me and harder to read, especially in the listing of recorded show. It may be I just need to get use to the HR24 but for now I find the ViP to come across a bit more refined in its operation.

The Guide:
The HR24 only has 1½ hours in the guide display compared to the 2½ hours (or was it 3) in Dish. It was nice to see all of prime time at once. Dish cuts the guide off at about 9½ days while Direct opens it up to 14 but the data is incomplete as you get further past the 12 day mark. The programming detail such as cast and crew are nice and a big plus for searches but I miss the episode numbers in the program description that Dish has. I also find it annoying that you cannot see the original air date in the synopsis and have to press the info button. Setting the recording with the record button from the guide is covenant. I also like the fact that you can change the channel and have transportation controls available while you are in the guide. Also you have a channel description if you curser over to the channel list on the left side of the guide and if you select it, it will tune to that channel without leaving the guide. Nice touch that Dish does not have.

Programming:
I guess I did not do may research that thoroughly since I was very disappointed that some of the channels I enjoyed in HD on Dish were only available in SD on Direct. Such as DYI, History International, E!, and The Cooking Channel. So much for their advertizing of having the most HD channels than anyone else. I am not a big sports fan but Direct TV has a ton of sports available. If you are a sports fan this is your provider. The free VOD in Direct rocks compared to Dish. I find it even better than Comcast. Of course anything would be better than Dishes VOD. The amount and the way it is organized works well. I could even watch HD VOD in real time (20meg DSL) compared to Dish where you had to wait about 20 minutes. Paid VOD movies always worked well but I find the cost of them to be a bit high on both services. Picture quality is OK on both services and I have not seen a big difference between them. Both have MPEG artifacts but they are not distracting if viewed from a distance. If I had to choose I would say Dish was better on HD and Direct better in SD, OTA is always noticeably better.

The DVR:
I did not anticipate the inconvenience it would be to have to deal with managing two separate DVRs. I had about 60 timers set on the 622 and knowing I had to deal with a limit of 50 in each HR24 and also wanting to record most of the shows in the bedroom so the tuners were free in the living room for last minute recordings and the use of the dual buffering (tuner swap / Dual play). The problem with this is that you cannot see what is scheduled to record on the other DVR. So I have to keep a written log of what is set on each DVR or have to go into the bedroom to see if a particular show is actually set to record. This is a big hassle especially now while I am trying to reset the 60 plus timer I had in the 622. I am beginning to regret not holding off for the HR34.

Another big loss, especially with the large disk space, is not being able to organize the recordings into user created folders. I am very disappointed in that there is no frame advance. On the ViP622 you could advance the paused picture a frame at a time. I was surprised that this was not on the HR24. It seems like a feature that would be basic for all DVRs. I know it is a programming nightmare to reproduce a frame from the MPEG stream on the fly, and I believe that some of the code for that is in the TIVO lawsuits but still I miss that big time. Direct does have bookmarks that can be set and jumped to but you have to be paused on the spot to set it. I can see this being more use full if you could set it on the fly and then get back to it. Of course that means a fast response of the DVR something the HR24 struggles with.

Also Dish finally got rid of the banner on the paused image so you can read something on the lower third of the screen. Now with the HR24 I am back to having any text on the bottom of a paused image covered up.

I know the HR24 does not have Picture in Picture but that is something I won’t miss, never been a big fan of it. What I do use is the tuner swap or dual play. I am still getting use to the HR24 implementation of this feature. I do not like that you have to activate it and it only stays active for 2 hours but I like the fact that it seems to buffer both tuners even while watching a recorded show. I also noticed that it seemed to buffer the recording. In other words I had previously recorded a show after the recoding had stopped the tuner was still on that channel and buffering the next shows. When I swapped over to that tuner I was able to rewind back not just through the buffer but all the way to the start of the recorded show. That is something I will have to spend some more time experimenting with. Bottom line though, overall I find the ViP622 a superior DVR and I am going to miss it.

Search:
The active search is something I fine very useful. That it incorporates VOD and YouTube is great! I have not played with the advanced features but I feel I will learn to depend on this a lot in the future.

Remote Controls:
I like the idea of the remotes being programmed by the DVR so it has current codes. All my equipment was available including my Onkyo receiver (usually a problem). The layout is nice but I do not think I will be using it in the living room due to its limitation on not have a macros, specifically not being able to turn on or off the AV tuner without having to select AV2, power, and then returning to DirctTV on the remote. Plus my wife will probably use it while I use the $20 universal learning remote I had programmed for Dish. I would think that Direct would understand that if you have a remote programmed for an AV receiver it most likely needs to be turned on along with the DVR and TV and that that should be included in the all ON and OFF buttons. Just a note, I set the Remote to RF in the bedroom (IR was the default) and the response seems to be better. I do not think I will be able to use RF in the living room due to the use of IR remotes.

Receiver Extras:
So far the Apps and Direct Access seems as useful as Dishes. In other words basically useless. The apps might be something that could work out in the future. I did not activate the community features such as Direct TV community, Facebook or Twitter yet. Having to register with a third party stopped me for now.


I hope this will be a help for anyone considering the move from Dish to Direct. Since I have only been on the Direct for 3 days I am probably missing a bit, If you know of some features that I was complaining about, miss represented or have not included please post so we can all be informed.
 
Thank you! ... a couple of the things noted make me dread the day I leave dish ... unless the HR34's do something differently... I hate having youtube searched mixed in without explicitly selecting to add it at search time .. ie. if I wanted Youtube I'd be at my computer, same with Hulu etc

and then there's one thing I miss from upgrades on Dishs side ... the two hour buffer gone, dish never buffered what was on while watching DVR item.. or at least not in my history with them..

hearing Directv is laggy in some things is also disappointing... :( but no more dwelling on it for now.. still have a year on my 2 year extension.
 
On the HR-20, I would think it would be the same for the HR-24, you can advance frame at a time by pausing and then tap the fast forward button as often as you want to advance. You can go a frame back by hitting the fast rewind button when paused.

Also, you can get rid of the banner at the bottom of the page when paused by hitting the exit button on the remote.
 
I hate having youtube searched mixed in without explicitly selecting to add it at search time .. ie. if I wanted Youtube I'd be at my computer, same with Hulu etc

The integration of YouTube isn't as intrusive as you describe. When searching for any word/phrase you type in, the receiver gives you results from the 14-day guide and after all those entries you have one line referencing your search term & YouTube, only by clicking on that final entry would then lead you to a page that does the search for your term on YouTube.


Mike
 
gary s
Iceburg on the Direct TV foum also told be about thoes two tricks. Thanks that for the help they work great.
 
Regret or satisfied? Do you feel like you're compromising?

I am having a little regret but I feel I did not have much in the way of options right now. I think in a few months there will be a lot of changes. If you do not feel you have to switch over right now I would recommend holding off and take a look at the new technology coming out.
 
Great comparison. Thanks for posting. Having gone the other way from D* to E*, I love the speed of my VIP's, but I miss all the bells and whistles on the HR's that you may not have discovered yet:

- Bookmarks (green button during pause will mark your spot. Set as many as you want)
- Skip to tick, to bookmark, to beginning, to end (hold skip button. Won't work on a non-D* universal remote unless you use pronto hex or EFC's)
- Easier recording (one press to record immediately, 2 to record series)
- Smarter management of the live buffer. You can often record a whole program even if you start late. Dish's implementation of this is very hit or miss. D*'s works every time.
- Program listing per channel. In the guide if you cursor left to the channel number then press info to get the schedule for that one channel.
- Much more program info. View full cast and crew and search actors, directors, etc.
- Advanced search using using boolean operators.
- Smart search. Get results as you type your search string
- Easily view list of upcoming episodes without searching
- Quick tune. Up arrow to save or go directly to up to 9 of your favorite channels.
- Configurable 30 sec skip (like Dish) or 30 sec slip.

I'm sure there are some features I've forgotten.

To get slow motion on D*, press and hold play. During pause, you can press exit to hide the banner.

D* is getting an HD GUI very soon, which looks great but sadly doesn't have the 3hr x 7 channel view that Dish has.

In spite of all those goodies, content is still king IMO, so I'm happy to have my nearly 30 HD basics I didn't get on D*. Hopefully they'll eventually catch up to the rest of the competition in that regard.
 
I am having a little regret but I feel I did not have much in the way of options right now. I think in a few months there will be a lot of changes. If you do not feel you have to switch over right now I would recommend holding off and take a look at the new technology coming out.

I like the way you reviewed everything.

I have both services. The new HR24s are really good. It might take you a week or so to get use to it.
Its much faster than previous models.

there is a code to make the 30 second skip into a real (dish skip)
Otherwise the skip is a 30 second fast forward. Its aweful.
Someone here can possibly provide the code. Its a must!

I do like the quick tune feature as well as the apps. I find myself always checking to see how my sports
teams are doing.

Overall, as of now, I still give the nod to the VIP series. 722/722k
Still a little smoother experience.
Fast-forwarding and general feel of unit.

That said the HR24s are very good.
 
Last edited:
I made the same switch just about a month ago. My son wanted the NFL ST and I wasn't all hung up about one service or the other. Except that if the HR24 hadn't come out, I wouldn't have made the switch at all. I dropped Direct 2 years ago because of the dog=slow HRs. I'm satisfied with the switch and have found that both D* and E* have good HDDVRs now, but that each have certain things that are better than the other one and the approach to things is different.

First thing I had to do was get a 3rd HR so I could have 4 tuners all for my use. No big deal, but it made the savings a bit less because of it. Love the MRV and with the Premier package I'm finding more boxing than I ever knew was out there. Lots of classic fights and some amateurs too. My son is tickled with his NFL ST and he hasn't complained about any channels missing in HD except Headline News. Seems like an odd one to even notice it on... :)

I'm missing BBCA in HD, but AMC is now in HD so that is something. Other than that, I'm not at all unhappy about the switch. But then, I would have been happy to just stay with Dish too! :)
 
All D* remotes from the past several years will work all HR, H, R and D models. The latest, ending with a "B" for backlit, supports 2 way communication for backing up config and loading device codes. Unlike Dish, none are learning.
 
Great comparison. Thanks for posting. Having gone the other way from D* to E*, I love the speed of my VIP's, but I miss all the bells and whistles on the HR's that you may not have discovered yet:

- Bookmarks (green button during pause will mark your spot. Set as many as you want)
- Skip to tick, to bookmark, to beginning, to end (hold skip button. Won't work on a non-D* universal remote unless you use pronto hex or EFC's)
- Easier recording (one press to record immediately, 2 to record series)
- Smarter management of the live buffer. You can often record a whole program even if you start late. Dish's implementation of this is very hit or miss. D*'s works every time.
- Program listing per channel. In the guide if you cursor left to the channel number then press info to get the schedule for that one channel.
- Much more program info. View full cast and crew and search actors, directors, etc.
- Advanced search using using boolean operators.
- Smart search. Get results as you type your search string
- Easily view list of upcoming episodes without searching
- Quick tune. Up arrow to save or go directly to up to 9 of your favorite channels.
- Configurable 30 sec skip (like Dish) or 30 sec slip.

I'm sure there are some features I've forgotten.

To get slow motion on D*, press and hold play. During pause, you can press exit to hide the banner.

D* is getting an HD GUI very soon, which looks great but sadly doesn't have the 3hr x 7 channel view that Dish has.

In spite of all those goodies, content is still king IMO, so I'm happy to have my nearly 30 HD basics I didn't get on D*. Hopefully they'll eventually catch up to the rest of the competition in that regard.

As time goes by I am getting very comfortable with the feature like Other Showings and the quick record from the guide. I am using a cheap URC-R6 that I learned the Skip forward and back commands from the Direct remote and it functions the same way. bookmarkn for jump to bookmart or start / end.
 

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