As my Dish bill creeps up I decide to remover the multi sports pack that I have had for more than 2 years. I went in the website and used the change programming function and, as soon as I did, I got a popup saying I was such a swell customer that Dish was offering a 6 months 50% discount for the service. Of course when I get the bill it still shows $13. I went to dish chat and explained it to the rep. She said OK, I'll make the change but there is a $5 fee when you change a service that you changed within 30 days. I didn't change diddly, they made an offer and I stayed with what I have. The rep was not helpful except she told me where I could download their APP.