Multi Sports Pack

raven316

raven316

Thread Starter
SatelliteGuys Family
Apr 23, 2015
79
18
Athens, GA
As my Dish bill creeps up I decide to remover the multi sports pack that I have had for more than 2 years. I went in the website and used the change programming function and, as soon as I did, I got a popup saying I was such a swell customer that Dish was offering a 6 months 50% discount for the service. Of course when I get the bill it still shows $13. I went to dish chat and explained it to the rep. She said OK, I'll make the change but there is a $5 fee when you change a service that you changed within 30 days. I didn't change diddly, they made an offer and I stayed with what I have. The rep was not helpful except she told me where I could download their APP.
 
charlesrshell

charlesrshell

SatelliteGuys Crazy
Lifetime Supporter
Jan 14, 2006
9,701
4,286
O'Fallon, IL
As my Dish bill creeps up I decide to remover the multi sports pack that I have had for more than 2 years. I went in the website and used the change programming function and, as soon as I did, I got a popup saying I was such a swell customer that Dish was offering a 6 months 50% discount for the service. Of course when I get the bill it still shows $13. I went to dish chat and explained it to the rep. She said OK, I'll make the change but there is a $5 fee when you change a service that you changed within 30 days. I didn't change diddly, they made an offer and I stayed with what I have. The rep was not helpful except she told me where I could download their APP.
What is APP?
 
P

PortlandChris

SatelliteGuys Pro
Sep 24, 2012
594
388
Portland, OR
DISH has pulled this on me before, someone reading a quote without looking at the details. They reversed the charge after I complained and asked them to make it make sense. I ended up having to call them.

As my Dish bill creeps up I decide to remover the multi sports pack that I have had for more than 2 years. I went in the website and used the change programming function and, as soon as I did, I got a popup saying I was such a swell customer that Dish was offering a 6 months 50% discount for the service. Of course when I get the bill it still shows $13. I went to dish chat and explained it to the rep. She said OK, I'll make the change but there is a $5 fee when you change a service that you changed within 30 days. I didn't change diddly, they made an offer and I stayed with what I have. The rep was not helpful except she told me where I could download their APP.
 
HipKat

HipKat

SatelliteGuys Master
Pub Member / Supporter
Aug 25, 2017
10,933
17,392
Pekin, IL
I just cancelled my Multisport Package - college football season is over and got that pop up and clicked on No Thanks!
 
ChadT41

ChadT41

THE BEST THERE HAS EVER BEEN
Pub Member / Supporter
Apr 20, 2014
11,061
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Mesa, Az
Did you make the change prior to or after the bill generation date(not to be confused with the service dates).
 
raven316

raven316

Thread Starter
SatelliteGuys Family
Apr 23, 2015
79
18
Athens, GA
Did you make the change prior to or after the bill generation date(not to be confused with the service dates).
I didn't actually make any changes, I went in to do it and got the notice and I accepted it.
 
ChadT41

ChadT41

THE BEST THERE HAS EVER BEEN
Pub Member / Supporter
Apr 20, 2014
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Mesa, Az
Did you accept the offer(change) before or after the bill generation date?
Depends on if you’re in the SEC territory.
 
raven316

raven316

Thread Starter
SatelliteGuys Family
Apr 23, 2015
79
18
Athens, GA
Did you accept the offer(change) before or after the bill generation date?
Depends on if you’re in the SEC territory.
Yea, I'm in Athens! When I look at my account the reduced fee shows up but not on the bill.
 
ChadT41

ChadT41

THE BEST THERE HAS EVER BEEN
Pub Member / Supporter
Apr 20, 2014
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Mesa, Az
So then when the next bill generates, you’ll see it on there. They only generate one bill per month.
 
ncted

ncted

SatelliteGuys Master
Pub Member / Supporter
Jul 4, 2004
5,345
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Durham, NC
I got a similar offer when I went to cancel Starz. So far, I've been getting the discounted price on my bill.
 
Jim5506

Jim5506

SatelliteGuys Master
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Lifetime Supporter
Oct 19, 2004
7,723
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Lubbock, Texas
I get SEC plus several SEC Alt channels @ AT200 - never has Multi-Sport Package.

I have PAC12, Big 10 and SEC plus Longhorn all @ AT200.
 

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