mydish App Server Issue

[charlesrshell]

Have an issue with mydish app in my Android phone. When I fired her up this morning she wouldn't start. Popup said some kind of server issue. So uninstalled the app several times but still get the server issue popup. The app now seems to work ok. Does anyone know what's causing this server issue popup?

 

[rvvaquero]

Probably Sunday morning weekend server maintenance

 

[charlesrshell]

Probably Sunday morning server maintenance

OK, thanks. Issue has been going on for couple days now. Will see how goes it this week.

 

[Almighty1]

Have an issue with mydish app in my Android phone. When I fired her up this morning she wouldn't start. Popup said some kind of server issue. So uninstalled the app several times but still get the server issue popup. The app now seems to work ok. Does anyone know what's causing this server issue popup?

Hard to say as mines have always worked fine except for the period restoring from the hack. If it has problems like that, time to do a traceroute to see what is happening with the packets and if it's timing out or having packet loss since it connects to my.dish.com from what I can tell.

 tracert my.dish.com

Tracing route to my.dish.com [66.170.250.5]
over a maximum of 30 hops:

  1    13 ms     1 ms     4 ms  192.168.2.1
  2    10 ms    13 ms    14 ms  96.120.91.133
  3    12 ms     8 ms     8 ms  po-303-1228-rur02.sfmission.ca.sfba.comcast.net [96.110.102.105]
  4    29 ms    14 ms    18 ms  ae-310-rar01.hayward.ca.sfba.comcast.net [69.139.198.29]
  5    11 ms    11 ms    10 ms  be-39911-cs01.9greatoaks.ca.ibone.comcast.net [68.86.93.241]
  6    11 ms    14 ms    14 ms  be-2112-pe12.9greatoaks.ca.ibone.comcast.net [96.110.33.34]
  7    11 ms    13 ms    11 ms  50.208.235.70
  8     *        *        *     Request timed out.
  9    41 ms    38 ms    38 ms  Internet-gw.customer.alter.net [208.214.138.50]
 10     *        *        *     Request timed out.
 11    43 ms    46 ms    42 ms  66.170.250.5

Can you post a screenshot of the server issue popup the next time it happens?

 

[charlesrshell]

Hard to say as mines have always worked fine except for the period restoring from the hack. If it has problems like that, time to do a traceroute to see what is happening with the packets and if it's timing out or having packet loss since it connects to my.dish.com from what I can tell.

 tracert my.dish.com

Tracing route to my.dish.com [66.170.250.5]
over a maximum of 30 hops:

  1    13 ms     1 ms     4 ms  192.168.2.1
  2    10 ms    13 ms    14 ms  96.120.91.133
  3    12 ms     8 ms     8 ms  po-303-1228-rur02.sfmission.ca.sfba.comcast.net [96.110.102.105]
  4    29 ms    14 ms    18 ms  ae-310-rar01.hayward.ca.sfba.comcast.net [69.139.198.29]
  5    11 ms    11 ms    10 ms  be-39911-cs01.9greatoaks.ca.ibone.comcast.net [68.86.93.241]
  6    11 ms    14 ms    14 ms  be-2112-pe12.9greatoaks.ca.ibone.comcast.net [96.110.33.34]
  7    11 ms    13 ms    11 ms  50.208.235.70
  8     *        *        *     Request timed out.
  9    41 ms    38 ms    38 ms  Internet-gw.customer.alter.net [208.214.138.50]
 10     *        *        *     Request timed out.
 11    43 ms    46 ms    42 ms  66.170.250.5

Can you post a screenshot of the server issue popup the next time it happens?

See post #1 for pic of popup.

 

[Almighty1]

See post #1 for pic of popup.

Had never seen that before and in your case, it seems like it's already in the post authentication area.