Need help with universal remote and dish dp311
We built this house in July 2004. Have a Channel Plus distribution network throughout the house and 2 dp311 boxes.
They replaced my box last fall, then the other box 2 months ago. Each time the boxes was replaced they made sure their was different addresses for the dish remotes therefore we never had a problem with our 8-1 remotes not working.
Last week they had to replace my box again. My 8-1 remote would not work on the new box. Dude tried reprogramming the dish remote addresses and that still didn't help. My 8-1 remote works fine on the other dish box but not on the one I use.
Dish has been no help. The dish dude said well if we knew the code ur 8-1 remote was using with the old box we could set the new 1 to that. I didn't think at the time but it was right in front of me on the remote as it has a display that shows the code for each device. In this case the code was 0392 which shows in the book as a Proscan.
The guy that set-up my Channel Plus system programmed these remotes and for my box he was using the AUX button but when you go into programming it shows as SAT. I have tried remote learning and even changed the code in the remote to Echostar codes and have had no luck.
Can anyone tell me how to change the code in the dish box to match this 0392 that my remote is showing??
We built this house in July 2004. Have a Channel Plus distribution network throughout the house and 2 dp311 boxes.
They replaced my box last fall, then the other box 2 months ago. Each time the boxes was replaced they made sure their was different addresses for the dish remotes therefore we never had a problem with our 8-1 remotes not working.
Last week they had to replace my box again. My 8-1 remote would not work on the new box. Dude tried reprogramming the dish remote addresses and that still didn't help. My 8-1 remote works fine on the other dish box but not on the one I use.
Dish has been no help. The dish dude said well if we knew the code ur 8-1 remote was using with the old box we could set the new 1 to that. I didn't think at the time but it was right in front of me on the remote as it has a display that shows the code for each device. In this case the code was 0392 which shows in the book as a Proscan.
The guy that set-up my Channel Plus system programmed these remotes and for my box he was using the AUX button but when you go into programming it shows as SAT. I have tried remote learning and even changed the code in the remote to Echostar codes and have had no luck.
Can anyone tell me how to change the code in the dish box to match this 0392 that my remote is showing??