Need some advice on a disc screw-up

  • WELCOME TO THE NEW SERVER!

    If you are seeing this you are on our new server WELCOME HOME!

    While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!

    Thank you for your patience and again WELCOME HOME!

    CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE

KAB

SatelliteGuys Master
Original poster
Pub Member / Supporter
Lifetime Supporter
Sep 20, 2005
21,705
5,192
Fishers, IN
On the third season of Deadwood. Should have been sent the first disc, but got the second. The envelope said disc 1, but I got 2. Sent a report and got the "we will send you the right disc" message. Also said return wrong disc. Should I sent it back, just to get it sent again in a few days??? Or just keep it, then send it back with the other?
 
Already sent it back, noting the error.
 
We had the same thing happen with Ken Burn's Prohibition series. Disk 1 was in a Disk 2 sleeve. Reported the problem and sent back the disk with a note included describing the issue. A few days later, they sent back the errant disk with a note indicating that we did not return the proper disk, even though we reported the problem and had attached a note. We took that one to a local store and were able to get it all straightened out.
 

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Who Read This Thread (Total Members: 1)